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Extended Stay America Select Suites - Cleveland - Mentor
- Hotels
- Mentor, OH
About this business
Stay awhile at Extended Stay America Select - Cleveland - Mentor! We are the perfect location for business travelers, students, tourists and those relocating to the Cleveland, OH area who need to find a home away from home for several nights, a week, a month or even longer. From our location, you can easily visit local attractions such as Headlands Beach State Park, The Cleveland Museum of Art, West Side Market and the Rock & Roll Hall of Fame. When you stay at an Extended Stay America hotel, you’ll enjoy just the righ... read more
Location details
5650 Emerald Ct, Mentor, OH, 44060, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Decent The bed was uncomfortable and i thought there would be dishes with pots and pans to cook. But instead I had to go out to eat.
Business response:
Hi, Aaron! Thank you for providing us with this feedback regarding your stay. So sorry to hear about the discomfort of the bed and the lack of amenities. With our 'Simple' philosophy, we provide our guests with a customizable experience so that they can tailor their stay to what services they may need or want to use (like cook wear, dishes) so that we are able to keep our rates affordable. We do hope that you were able to enjoy your overall stay with us and thank you so much for choosing WoodSpring.
Good pet friendly hotel For the price it worked out great for my pet and me. I will stay there again.
Business response:
We are delighted to know that you've had a wonderful stay with us and especially that you and your pet felt right at home here! Thank you for taking time to let us know.
Felt like a Studio Apartment. Noise from construction team after business hours was unbearable. I had to go to the front desk more than once to complain. Several nights of a dozen people partying was too much for this old lady. Sure would be nice to get a credit for all my distress.
Business response:
We are glad to know your overall stay was a great one. We apologize for the noise during your stay and thank you for letting us know. We appreciate you.
Business response:
Thank you for the great rating! We are so glad you enjoyed your stay here.
Business response:
Thank you for the 10-star rating. We're so glad you had a great stay with us. #WoodSpringGreatStay We appreciate the great rating. Thank you!
No frills I like the property, it's a no frills place that's clean and quiet. Unfortunately this stay my room was contaminated by a previous smoker, I left the window open the entire visit.
Business response:
We are so glad you've enjoyed a wonderful, clean, quiet, simple stay with us! We're sorry to hear there was a residual smell from the previous guest and for the unpleasantness this caused. Thank you, David.
Horrible service manager The front desk who I believe was also the on site manager was very rude and did not stay true to the rate that we booked he uped the price when I went to pay just because I was paying cash.
Business response:
Thank you for the good rating. We are glad you were pleased with your stay.
Business response:
Thank you for staying with us. We hope to see you again.
Frequently asked questions about Extended Stay America Select Suites - Cleveland - Mentor
How is Extended Stay America Select Suites - Cleveland - Mentor rated?
Extended Stay America Select Suites - Cleveland - Mentor has a 4.1 star rating with 455 reviews.
When is Extended Stay America Select Suites - Cleveland - Mentor open?
Extended Stay America Select Suites - Cleveland - Mentor is open now. It will close tomorrow at 12:00 a.m.