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Extended Stay America Select Suites - Cleveland - Mentor
- Hotels
- Mentor, OH
About this business
Location details
5650 Emerald Ct, Mentor, OH, 44060, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
We are so happy that you loved our accommodations and that you enjoyed such a pleasant stay! We look forward to welcoming you back the next time your travels bring you to the area!
Homeless in Cleveland My family needed a place to stay really bad and in times past the motels we stayed at we not very pleasant. Though it this was a last minute find it turned out that paying a lower price isn't always a bad thing. Due to the covid housekeeping was unavailable and having to pay extra for certain amenities was not ideal but the people qho stay there are very friendly and frint desk though has certain hours daily are helpful when needed. If I am ever in a bind again and need someplace to I would chooae Woods... read more
Business response:
Thank you for your review, Carmela. Nothing makes us happier than to see that you enjoyed your time at our hotel, and that our super friendly helpful staff did such a phenomenal job delivering a superior experience. We look forward to hosting you again the next time you are in the area. Thank you so much for choosing WoodSpring Suites!
Business response:
Thank you for such a wonderful rating! We are overjoyed to learn that experienced such a pleasant stay during your time with us! Please come back to see the next time your travels bring you this way!
Business response:
We are so happy that you loved our accommodations and that you enjoyed such a pleasant stay, Chris! We look forward to welcoming you back the next time your travels bring you to the area!
Business response:
We are so happy to see that we left such a great impression on you, John! We truly appreciate you for choosing WoodSpring Suites for your traveling needs!
Door cards do not work properly. There is no communication with front desk when a problem arises.
Business response:
Thank you for your feedback, Terri. We sincerely apologize for the problems that you experienced with the key card, along with the issues with the front desk. Our staff works hard to address any concerns you have in an efficient manner, and we can't apologize enough that this did not happen for you. We will make sure that we review your feedback with the team at the property for immediate action and resolve. We do wish you all the best in your future travels.
Business response:
We are glad our accommodations met your needs so nicely, Jeff. Thank you for the great rating and we hope to see you again soon!
Business response:
We are so happy to see that we left such a great impression on you! We truly appreciate you for choosing WoodSpring Suites for your traveling needs!
Business response:
Thank you for such a wonderful rating! We are overjoyed to learn that experienced such a pleasant stay during your time with us! Please come back to see the next time your travels bring you this way!
Frequently asked questions about Extended Stay America Select Suites - Cleveland - Mentor
How is Extended Stay America Select Suites - Cleveland - Mentor rated?
Extended Stay America Select Suites - Cleveland - Mentor has a 3.1 star rating with 978 reviews.
When is Extended Stay America Select Suites - Cleveland - Mentor open?
Extended Stay America Select Suites - Cleveland - Mentor is open now. It will close tomorrow at 12:00 a.m.