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Extended Stay America Select Suites - Cleveland - Mentor
- Hotels
- Mentor, OH
About this business
Location details
5650 Emerald Ct, Mentor, OH, 44060, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
location, value, and the staff have been very helpful. even the other guests were nice! this was our second stay here and we will be back many more times to come.
Business response:
Thank you for such a wonderful rating, Lauren! We are overjoyed to learn that experienced such a pleasant stay during your time with us! Please come back to see the next time your travels bring you this way!
Business response:
We're so glad you had a great stay with us, Melissa. Thank you for letting us know.
ok ! Clean, nice people, a lot of what appears to be section 8, can be noisy
Business response:
Thank you for your review and feedback, Charles. We appreciate hearing how we're coming across so we can always be improving. We hope to see you again
When I first walked in, I knew I had made a mistake. This is not a "normal" hotel. The "lobby" is like the entrance to a jail. Security is strict. It took a long time to get checked in. I didn't want to be a snob, so I stayed the night and it was fine. The room was clean. The bed was ok. If you are counting pennies, this is an adequate place to lay your head for the evening. It was bare bones but it did the job.
Business response:
I'm sorry your stay did not truly impress you, Summer. We hope you'll consider staying with us again the next time you need some simple affordable lodging. Thank you so much for your feedback.
The property was clean, large, and easily accessible from the highway. The furnishing were about what you expect from a 2 star. (there are no pans or dishes so you need your own) The first set of key cards did not work at all. the second set opened the front door. However the fail rate for the room door was so high that we had to make sure someone was in the room to let us back in. There is no real lobby or a place to sit with your computer on the first floor for better access to the computer. I would probably stay there aga... read more
Close to Sam’s club and restaurant. Room was acceptable. Stuff was nice.
Business response:
We are so happy that you loved our convenient location and accommodations. We are thrilled to see that you enjoyed such an exceptional stay! We look forward to welcoming you back the next time your travels bring you to the area!
Business response:
Nothing makes us happier than to see that you enjoyed a wonderful time at our clean and spacious suites! Thank you so much for allowing us to host you and we hope to see you again soon!
Not ideal Very BARE BONES!! Walls extremely thin and Place FULL Of long term residents
Business response:
I'm so sorry our accommodations did not meet your needs during this stay, Hera. hank you for letting us know how we are coming across and what areas we need to address.
Frequently asked questions about Extended Stay America Select Suites - Cleveland - Mentor
How is Extended Stay America Select Suites - Cleveland - Mentor rated?
Extended Stay America Select Suites - Cleveland - Mentor has a 3.1 star rating with 978 reviews.
When is Extended Stay America Select Suites - Cleveland - Mentor open?
Extended Stay America Select Suites - Cleveland - Mentor is open now. It will close tomorrow at 12:00 a.m.