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Extended Stay America Select Suites - Cleveland - Mentor
- Hotels
- Mentor, OH
About this business
Stay awhile at Extended Stay America Select - Cleveland - Mentor! We are the perfect location for business travelers, students, tourists and those relocating to the Cleveland, OH area who need to find a home away from home for several nights, a week, a month or even longer. From our location, you can easily visit local attractions such as Headlands Beach State Park, The Cleveland Museum of Art, West Side Market and the Rock & Roll Hall of Fame. When you stay at an Extended Stay America hotel, you’ll enjoy just the righ... read more
Location details
5650 Emerald Ct, Mentor, OH, 44060, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Thank you for the 10-star rating. We're so glad you had a great stay with us. #WoodSpringGreatStay We appreciate the great rating. Thank you!
No frills I like the property, it's a no frills place that's clean and quiet. Unfortunately this stay my room was contaminated by a previous smoker, I left the window open the entire visit.
Business response:
We are so glad you've enjoyed a wonderful, clean, quiet, simple stay with us! We're sorry to hear there was a residual smell from the previous guest and for the unpleasantness this caused. Thank you, David.
Horrible service manager The front desk who I believe was also the on site manager was very rude and did not stay true to the rate that we booked he uped the price when I went to pay just because I was paying cash.
Business response:
Thank you for the good rating. We are glad you were pleased with your stay.
Business response:
Thank you for staying with us. We hope to see you again.
Happy visit Excellent value, clean and quiet!
Business response:
We are so glad you've enjoyed a wonderful, clean, quiet, simple stay with us! Thank you, David.
I did not like how rude the staff are and the cleanliness of the bedding
Business response:
I’m so sorry to hear this as it is not at all typical of our conditions or our staff response. Thank you for sharing your impressions with us so we can be at our best.
Not bad to just sleep. TV service went in and out. Nothing comfortable to sit on. Pet friendly was nice, but a dog left a pile on the sidewalk and no one cleaned it up.
Business response:
Thank you so much for staying with us! We appreciate hearing what you loved and what you wished for so we can continue to provide the environment and amenities that are important to guests. We hope to see you again.
Business response:
Thank you for the good rating. We are glad you were pleased with your stay.
Frequently asked questions about Extended Stay America Select Suites - Cleveland - Mentor
How is Extended Stay America Select Suites - Cleveland - Mentor rated?
Extended Stay America Select Suites - Cleveland - Mentor has a 4.1 star rating with 466 reviews.
When is Extended Stay America Select Suites - Cleveland - Mentor open?
Extended Stay America Select Suites - Cleveland - Mentor is open now. It will close tomorrow at 12:00 a.m.