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Extended Stay America Select Suites - Cleveland - Mentor
- Hotels
- Mentor, OH
About this business
Location details
5650 Emerald Ct, Mentor, OH, 44060, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
It is a simple inexpensive place to stay with friendly staff. There is a laundry facility for guests and it is in walking distance of many restaurants.
Business response:
Wow! We love to see a 5 star experience! So happy to see that our staff was able to provide you with a great and comfortable stay. Thank you again for choosing WoodSpring!
Decent The bed was uncomfortable and i thought there would be dishes with pots and pans to cook. But instead I had to go out to eat.
Business response:
Hi, Aaron! Thank you for providing us with this feedback regarding your stay. So sorry to hear about the discomfort of the bed and the lack of amenities. With our 'Simple' philosophy, we provide our guests with a customizable experience so that they can tailor their stay to what services they may need or want to use (like cook wear, dishes) so that we are able to keep our rates affordable. We do hope that you were able to enjoy your overall stay with us and thank you so much for choosing WoodSpring.
Good pet friendly hotel For the price it worked out great for my pet and me. I will stay there again.
Business response:
We are delighted to know that you've had a wonderful stay with us and especially that you and your pet felt right at home here! Thank you for taking time to let us know.
Business response:
Thank you for the great rating! We are so glad you enjoyed your stay here.
Business response:
Thank you for the 10-star rating. We're so glad you had a great stay with us. #WoodSpringGreatStay We appreciate the great rating. Thank you!
No frills I like the property, it's a no frills place that's clean and quiet. Unfortunately this stay my room was contaminated by a previous smoker, I left the window open the entire visit.
Business response:
We are so glad you've enjoyed a wonderful, clean, quiet, simple stay with us! We're sorry to hear there was a residual smell from the previous guest and for the unpleasantness this caused. Thank you, David.
Business response:
Thank you for the good rating. We are glad you were pleased with your stay.
Felt like a Studio Apartment. Noise from construction team after business hours was unbearable. I had to go to the front desk more than once to complain. Several nights of a dozen people partying was too much for this old lady. Sure would be nice to get a credit for all my distress.
Business response:
We are glad to know your overall stay was a great one. We apologize for the noise during your stay and thank you for letting us know. We appreciate you.
Horrible service manager The front desk who I believe was also the on site manager was very rude and did not stay true to the rate that we booked he uped the price when I went to pay just because I was paying cash.
Frequently asked questions about Extended Stay America Select Suites - Cleveland - Mentor
How is Extended Stay America Select Suites - Cleveland - Mentor rated?
Extended Stay America Select Suites - Cleveland - Mentor has a 3.1 star rating with 901 reviews.
When is Extended Stay America Select Suites - Cleveland - Mentor open?
Extended Stay America Select Suites - Cleveland - Mentor is open now. It will close tomorrow at 12:00 a.m.