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Extended Stay America Select Suites - Cleveland - Mentor
- Hotels
- Mentor, OH
About this business
Location details
5650 Emerald Ct, Mentor, OH, 44060, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Very boring. Alot of difficulty looking people everywhere. Didn't feel safe.
They definitely need some updating, especially the bed. It was so uncomfortable 😫
Okay stay. The hotel was ok for the price. Not the cleanest. Not the dirtiest.
Had trouble checking in. Is supposed to be 24 hours but we had to call a number for someone to check us in
Very Pleased Was a nice clean room, very spacious. Enjoyed the quietness and friendliness of the staff. Good value!
Business response:
Dear Brian, We’re so glad you enjoyed the comfortable setup and welcoming environment! It’s always encouraging to know when a guest feels right at home, and we’re delighted that the peaceful atmosphere and service made a great impression. Thank you for sharing your thoughts about your visit to Extended Stay America. We truly value your feedback and look forward to the pleasure of seeing you again on your next visit. Sincerely, Hotel Management
The only issues I had was the bed felt like there was a metal bar in my back when sleeping and our AC hardly worked. I talked to the staff and they said they will have it looked at.
adequate
Business response:
Dear Keith, Thank you for taking the time to share your review. We're glad your stay was acceptable, but our goal is to make every visit exceptional. We apologize if we fell short in any way during your time with us. Your feedback is appreciated, and we hope you'll give us another opportunity to deliver the high standard of service we strive for. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Cleveland - Mentor
How is Extended Stay America Select Suites - Cleveland - Mentor rated?
Extended Stay America Select Suites - Cleveland - Mentor has a 3.1 star rating with 909 reviews.
When is Extended Stay America Select Suites - Cleveland - Mentor open?
Extended Stay America Select Suites - Cleveland - Mentor is open now. It will close tomorrow at 12:00 a.m.