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Extended Stay America Select Suites - Cleveland - Mentor
- Hotels
- Mentor, OH
About this business
Location details
5650 Emerald Ct, Mentor, OH, 44060, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I like that the front desk staff was attentive, courteous and extremely helpful. .
Business response:
Dear Guest,Thank you for your kind words! We are delighted that you had a positive experience with our front desk staff and their helpfulness. At Extended Stay America, we strive to provide attentive and courteous service to ensure our guests have a comfortable stay. We look forward to welcoming you again soon!Sincerely,Hotel Management
Very clean and quiet
Business response:
Dear Latrice, Thank you for your kind feedback. We are pleased to know that you enjoyed your stay and found the environment peaceful and well-maintained. At Extended Stay America, we are dedicated to offering a comfortable and relaxing atmosphere for our guests. We look forward to welcoming you back for another excellent experience in the future. Sincerely,Hotel Management
The rooms have a full size refrigerator and stove top. Its clean. The early morning staff are kind of mean but its not like you need them much. Well hope not. The cable is cool. You can sign in to your streaming services on the tv in your room.
It was ok .. until some kid was screaming continuously off and on for hours throughout the night
Rooms have been renovated, but not super clean (there were the remnants of a white owl someone had freaked in the trash when we got there, walls slightly dirty, bathroom floor is peel and stick that is more Peel than stick, etc). Beds are very firm. Tv was very dim. Positives are quick booking and check in, tv had Netflix that you could log into, nice staff, easy parking, on-site laundry. Make sure you freeze your own ice in the trays because we couldn’t find an ice maker!
Frequently asked questions about Extended Stay America Select Suites - Cleveland - Mentor
How is Extended Stay America Select Suites - Cleveland - Mentor rated?
Extended Stay America Select Suites - Cleveland - Mentor has a 3.1 star rating with 901 reviews.
When is Extended Stay America Select Suites - Cleveland - Mentor open?
Extended Stay America Select Suites - Cleveland - Mentor is open now. It will close tomorrow at 12:00 a.m.