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Extended Stay America Select Suites - Cleveland - Mentor
- Hotels
- Mentor, OH
About this business
Location details
5650 Emerald Ct, Mentor, OH, 44060, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Very Pleased Was a nice clean room, very spacious. Enjoyed the quietness and friendliness of the staff. Good value!
Business response:
Dear Brian, We’re so glad you enjoyed the comfortable setup and welcoming environment! It’s always encouraging to know when a guest feels right at home, and we’re delighted that the peaceful atmosphere and service made a great impression. Thank you for sharing your thoughts about your visit to Extended Stay America. We truly value your feedback and look forward to the pleasure of seeing you again on your next visit. Sincerely, Hotel Management
The only issues I had was the bed felt like there was a metal bar in my back when sleeping and our AC hardly worked. I talked to the staff and they said they will have it looked at.
adequate
Business response:
Dear Keith, Thank you for taking the time to share your review. We're glad your stay was acceptable, but our goal is to make every visit exceptional. We apologize if we fell short in any way during your time with us. Your feedback is appreciated, and we hope you'll give us another opportunity to deliver the high standard of service we strive for. Sincerely, Hotel Management
Bed was very comfortable. Room was clean.
Business response:
Dear Cindy, Thank you for choosing Extended Stay America and for your terrific review. We’re glad to hear you had a comfortable rest and found the room in excellent condition. It’s always rewarding to know our efforts in maintaining a pleasant environment are appreciated. We look forward to welcoming you back soon for another relaxing and enjoyable stay. Sincerely, Hotel Management
The property was very clean and safe. We greatly enjoyed our visit to Mentor, OH.
Good relatively
Business response:
Dear Ali, Thank you for being our guest and for sharing your experience with fellow travelers. We appreciate your feedback and are glad to know your experience was generally positive. It’s always our goal to provide a stay that feels comfortable and worthwhile, and we’re happy to know this was your experience. Thank you for choosing Extended Stay America. We look forward to the opportunity to welcome you back again. Sincerely, Hotel Management
Ideal location and good value
Frequently asked questions about Extended Stay America Select Suites - Cleveland - Mentor
How is Extended Stay America Select Suites - Cleveland - Mentor rated?
Extended Stay America Select Suites - Cleveland - Mentor has a 3.1 star rating with 978 reviews.
When is Extended Stay America Select Suites - Cleveland - Mentor open?
Extended Stay America Select Suites - Cleveland - Mentor is open now. It will close tomorrow at 12:00 a.m.