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Extended Stay America Select Suites - Cleveland - Mentor
- Hotels
- Mentor, OH
About this business
Location details
5650 Emerald Ct, Mentor, OH, 44060, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Thank you for the great rating! We are so glad you enjoyed your stay here.
Business response:
Thank you for the 10-star rating. We're so glad you had a great stay with us. #WoodSpringGreatStay We appreciate the great rating. Thank you!
No frills I like the property, it's a no frills place that's clean and quiet. Unfortunately this stay my room was contaminated by a previous smoker, I left the window open the entire visit.
Business response:
We are so glad you've enjoyed a wonderful, clean, quiet, simple stay with us! We're sorry to hear there was a residual smell from the previous guest and for the unpleasantness this caused. Thank you, David.
Business response:
Thank you for the good rating. We are glad you were pleased with your stay.
Business response:
Thank you for staying with us. We hope to see you again.
Happy visit Excellent value, clean and quiet!
Business response:
We are so glad you've enjoyed a wonderful, clean, quiet, simple stay with us! Thank you, David.
Felt like a Studio Apartment. Noise from construction team after business hours was unbearable. I had to go to the front desk more than once to complain. Several nights of a dozen people partying was too much for this old lady. Sure would be nice to get a credit for all my distress.
Business response:
We are glad to know your overall stay was a great one. We apologize for the noise during your stay and thank you for letting us know. We appreciate you.
Horrible service manager The front desk who I believe was also the on site manager was very rude and did not stay true to the rate that we booked he uped the price when I went to pay just because I was paying cash.
I did not like how rude the staff are and the cleanliness of the bedding
Business response:
I’m so sorry to hear this as it is not at all typical of our conditions or our staff response. Thank you for sharing your impressions with us so we can be at our best.
Frequently asked questions about Extended Stay America Select Suites - Cleveland - Mentor
How is Extended Stay America Select Suites - Cleveland - Mentor rated?
Extended Stay America Select Suites - Cleveland - Mentor has a 3.1 star rating with 978 reviews.
When is Extended Stay America Select Suites - Cleveland - Mentor open?
Extended Stay America Select Suites - Cleveland - Mentor is open now. It will close tomorrow at 12:00 a.m.