Extended Stay America Select Suites - Colorado Springs

Anonymous 

on Expedia

4 years ago

There was previous guest toe nail clippings on the floor. There was not a coffee pot or coffee available for guests. The bed was hard and lumpy. 

Anonymous 

on Expedia

4 years ago

The conditions of this property were deplorable. Upon check in there was urine on the floor and large bugs on the floor. We left and asked for our money back. We were told that would take several days. We left. I called several days latter asking where my refund was and was hung up on. We drove back and were given a paper stating they gave us a refund. It has now been a week and still only a partial refund. Beware of this dirty run down property. 

Anonymous 

on Expedia

4 years ago

The place was filthy. Dirtiest hotel I’ve ever stayed at and it was not even that cheap. Over $300 for two nights then again it was a holiday weekend. Not some place you wanted to walk around in bare foot. The dust in the room was alarming. How does a place like this stay in business. No service whatsoever. I asked to get a few new towels and a few more pillows they said they do t do this. What if I pay more money for some?? Don’t stay here 

Anonymous 

on Expedia

4 years ago

This property looked nice on the website and was misrepresented. It didn’t have the basics like shampoo & a hairdryer. There was no lobby or attendant a lot of the time. For the price, a terrible value. The woman checking in guests was so rude & clearly didn’t want the job. 

Anonymous 

on Expedia

4 years ago

The smell was horrible in the building. The elevator took forever. Management, well, some were nice and others were horrible. 

Anonymous 

on Expedia

4 years ago

Rude staff. Keys have to be redone everyday. Stove not working. AC unit blowed air that smelled like a dead animal. Musty smell in bathroom. Sheets with cigarette burns. Just stay away. 

Anonymous 

on Expedia

4 years ago

Nothing. I was fearing for my own health and safety and left immediate