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Extended Stay America Select Suites - Colorado Springs
- Hotels
- Colorado Springs, CO
About this business
Location details
3350 N Chestnut St, Colorado Springs, CO, 80907, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Thank you for taking time to rate our hotel. We are sorry you did not enjoy your stay with us.
No coffee maker no iron iron board no shampoo no conditioner
Business response:
Thank you for the review of our hotel. We are sorry to hear that our limited amenities were problematic and took away from your overall pleasant stay. I'm so sorry this was not what you were expecting and that it did not meet your needs. We would love to welcome you back if you ever have extended stay needs or just want a simple, basic, affordable stay in the future.
you sold me a room that they did not have,They where filled up, had no rooms
Business response:
I'm so sorry you experienced frustrations and we hope to be able to welcome you someday.
The location was in a terrible part of town. The whole hotel smelled like smoke.
Business response:
Thank you for reviewing our hotel. There is almost nothing worse than smelling smoking odors when these smells are offensive to us. We’re so sorry to hear that you weren’t able to feel relaxed and had a disappointing stay.
Disgusting and uncomfortable We got stuck in Colorado Springs during the blizzard.. had no choice but to spend over $100 for this motel.. I assumed it would be decent for the price.. I was wrong.. The side entrances were covered in dog urine.. the urine went up the stairs inside the building.. the smell was disgusting!! The beds were very uncomfortable.. the springs in the mattress could be felt with every move.. The walls are thin.. we heard every move from the room next to us and above us.. There was no thermostat in the r... read more
Business response:
We are so sorry for the negative experiences you had during your stay with us. We work hard to deliver a great guest experience and we’re sorry we let you down during this visit. We wish you the best in your future travels and thank you for your feedback.
Dirty uncomfortable staff is extremely rude no amenities that you usually get from a hotel like no tissue no cups 1small pillow very loud
Business response:
Thank you for your review. Though we are never happy when a guest feels disappointed we do appreciate hearing your perspective. We wish you the very best in your future lodging and travels.
The first room they gave us when we checked in was dirty. Bed wasn't made, dirty linens; room wasn't ready to have a guest in it.
Business response:
We're sorry your room was not ready when you checked in but glad to hear that our wonderful staff resolved the situation quickly. We hope the rest of your stay was pleasant and comfortable for you.
Business response:
Thank you for taking time to rate our hotel. We are sorry you did not enjoy your stay with us.
Lists rooms as smoke-free, but in reality, all rooms and common spaces smell like an ash tray. Your clothes and your belongings will all end up smelling like smoke.
Business response:
Thank you for your feedback. It is so unpleasant to smell smoke odors when those odors are offensive to us. We apologize for this and hope you’ll visit us again for a better experience.
Frequently asked questions about Extended Stay America Select Suites - Colorado Springs
How is Extended Stay America Select Suites - Colorado Springs rated?
Extended Stay America Select Suites - Colorado Springs has a 3 star rating with 960 reviews.
When is Extended Stay America Select Suites - Colorado Springs open?
Extended Stay America Select Suites - Colorado Springs is open now. It will close tomorrow at 12:00 a.m.