Extended Stay America Select Suites - Colorado Springs

Michael 

on Expedia

5 years ago

This Place is a Ghetto, NOT Family or Kid Friendly NOT COVID-19 Compliant, I never saw the staff wearing masks, no signs requiring masks per Colorado State Laws, staff did not encourage residents to wear masks. Staff routinely all gathered right in front of the main entrance to smoke. The Motel stank of cigarette and pot (or worse) smoke. There an over abundance of dogs in this place. There are dog hotels..they are called Kennels, this Motel is being used as a kennel with some rooms having 2-3 dogs each. All hours of the day... read more

Christopher 

on Expedia

5 years ago

Never coming back. Made a reservation online and when I arrived at the hotel, there were no rooms available. Couldn't check in until 9:30 pm. When I got to the room, floor was soaked from just having been mopped. 

Beth 

on Expedia

5 years ago

Horrible place to stay This was during the COVID crises. Staff was not wearing masks, room was not sanitized, as there was still garbage in the bathroom and the kitchen counter tops were sticky. I had to santize the room before I was even able to stay in it. No carts availabIe, was told I'd have help, and after waiting for an hour, made 8 individual trips to unload my car to my room . The people stayig there were not wearing masks, no 6 foot distancing, and there was less than 6 feeet in the elevator, and since hotel was alm... read more

Anonymous 

on Expedia

5 years ago

The rooms are nice The staff is rude except for one lady in the afternoon 

Anonymous 

on Expedia

5 years ago

Not Good Did not stay because of poor conditions of property 

Lori 

on Expedia

5 years ago

First room assigned wasn't finished cleaning. 2nd room floors dirty and room dusty. No towels, soap, shampoo, or toilet paper. Called twice to obtain, ended up going to lobby to get myself. Someone playing loud music late, called to send staff to room to have them turn it off at 1:30am... Finally turned it off after 2:30am. Horrible experience, never again. 

Anonymous 

on Expedia

5 years ago

Will not stay here again Building was new but trash bins were full outside and overflowing, got to our room and there was hair (human and animal) on the sheets, pillows (glad we brought our own), floors, and in the bathtub. Hallways smelled liked mary jane. We will chose to stay at another hotel next visit.