Extended Stay America Select Suites - Columbia - Gateway Drive

domoniquie 

on Expedia

2 years ago

It’s smelled of cigarette smoke throughout the whole building. It made it hard for us to breathe in the room. And it was terrible especially for the little children. Their were no sheets. Stains on the mattress. Broken pull out sofa. And even the bathroom was a mess. 

Gilda 

on Expedia

2 years ago

Waited 20 minutes for front desk person to show up so I could check in. Overall smelled a little funky and the shower was falling apart 

Allison 

on Expedia

2 years ago

Bring your own plunger Upon check in the attendant was definitely sinking pot and high. Room was ok but the first night my child pooped and it backed up the toilet. Call for service… the high guys stated we could come down and get a plunger and fix it ourselves so we did and returned the plunger when we were done. The next night same thing happens… only this time apparently the plumbing in another room was bad and they never returned the plunger. So now for the whole evening 6 of us are toileting and staying in a room with b... read more

Carlos L 

on Expedia

2 years ago

Stay away from this hotel... This hotel was being remodeled and it was dirty and beat up all over. The room sincerely looks like it was from the 1060s, dirty and ugly. Check-in took around 30 minutes because they were not sure if the available rooms were clean or not. I was given the wrong room number and ended up trying to open the door for an occupied room. I had to go down to the lobby again with all my luggage to get the correct room number and key. Really bad hotel for this part of town with so many business travelers. 

Mohammad 

on Expedia

2 years ago

This is the worse place I ever visit. Staff was rude. I booked online with Expedia on Monday Dec. 26th. I reached motel with my family and came to know that they do not have any room available. This was difficult situation for me and my family which lead us to find another motel after an hour. Later on, they charged my credit card through Expedia website. Now I am working to get my money back. 

SARAH 

on Expedia

2 years ago

There was a cockroach in the sink, the pull out matteess bed had stains on the sheet that never looked washed. There were crumbs in the beds whwen we arrived. The tub wasnt clean. I asked for a later check out at 12 and they just kept saying call tomorrow call tonight and then would give me different answers. 

Anonymous 

on Expedia

2 years ago

The room and the premises were stinking of smell from smoking. The bed and the sheets were reeking with that smell.. there were bugs and cockroaches in the room.