Extended Stay America Select Suites - Columbia - Gateway Drive

PAMELA 

on Expedia

2 years ago

Very old and dated. Very noisy in halls from staff. Room above sounded like someone bowling above. Staff very friendly. Saw a roach crawl on room door. 

JOUNG 

on Expedia

2 years ago

- staff is not professional even manager - they don’t communicate with Expedia and just wait until guest resolve with Expedia - they block room key without notice and hold guest’s belongings 

JOUNG 

on Expedia

2 years ago

staff is not professional 

Denise 

on Expedia

2 years ago

This entire hotel had a bad odor. The rooms were in desperate need of repair and cleaning. Mold on air conditioner vents- that’s what I want to blow into the air I’m breathing, holes in carpet, laminate flooring in bathroom peeling up on itself- horrible patch jobs on doors. Stained carpeting. Book a room for 6 -room has 4 towels sets- no sheets or pillows in the room for the fold-out couch. Old yard sale looking furniture. Breakfast was prepackaged mini muffin or granola bar and coffee 

Jade 

on Expedia

2 years ago

I usually like staying at extended stays and such but today was horrible. When I first got into my room, I had to use the bathroom. When I open the toilet seat, there were someone else’s urine on the seat. Then I tried to flush and it didn’t flush. I had to leave for my events which lasted a few hours. When I came back the toilet finally flushed but didn’t take the toilet paper with it. Then I noticed when I closed the room door, an insect was crawling on the door. I decided to ignore it. Then my friend that I was sharing th... read more

Chandrasekhar 

on Expedia

3 years ago

I never go back again marijuana smell all over the hotel. Nothing provided in kitchen . No ice Too old carpets 

Karin 

on Expedia

3 years ago

if you were a heavy smoker I guess it would be o… Well we didn’t end up staying because the condition of the room was so horrible. The smell of smoke was disgusting beyond anything we could hope to be able to withstand; like someone had just smoked a carton of cigarettes a minute before our arrival. But that wasn’t all…the window looked liked it had just been caulked but by a preschooler who thought it was finger paint and it didn’t seem to have a locking mechanism; it was a first floor room. The receptionist was very nice t... read more