Extended Stay America Select Suites - Dallas - Farmers Branch

Carly 

on Expedia

5 years ago

Do not stay here! First of all, I paid for the room through Expedia days before getting there. Once arriving to the property they said my room wasn’t available, I asked if they could give me then another one. They did but the front desk lady said I was gonna be charged for the difference, which I don’t understand first why they didn’t have my room. I refused to pay extra and they said to talk to the manager the next Morning to have extra charges remove from my ACCT. The next Morning they accused me of not paying for the nigh... read more

Anonymous 

on Expedia

5 years ago

Room not the best. The front desk service was horrible. 

LRJeansonne 

on Expedia

5 years ago

The property did have a refrigerator and microwave, however, the carpet had an appearance of being clean but the carpet was sticky and carried an odor. I brought and sprayed an entire can of Lysol disinfectant on everything to help control the musty smell. I paid the daily cleaning fee and my room was only cleaned once after I requested. The hallway trash needing dumping all weekend and no one took it til Monday. 

AG 

on Expedia

5 years ago

Dirty towels in bathroom, trash overflowing in hall way. 

gh 

on Expedia

6 years ago

Location was perfect. Never again: no towels or bedding for fold out couch. Mgmt response: “next time you should call ahead....we have to wash the sheets”. This at a 5pm check in when check out is at 11 am. No soap or shampoo in the bath. 

Anonymous 

on Expedia

6 years ago

They had the nifgt sh8ft laundry person working the front desk and didn't know what she was doing. The night shift jeed more training 

Anonymous 

on Expedia

6 years ago

We arrived later than expected because of a car wreck. Only one attend