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Extended Stay America Select Suites - Denver - Aurora
- Hotels
- Aurora, CO
About this business
Location details
575 N Billings Street, Aurora, CO, 80011, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The place was a total dump and the staff was rude
Business response:
Thank you for your review. We can't tell you how saddened we are to see that you experienced issues with customer service. This is an area that we are known for and can't apologize enough that this did not come across. We are so sorry for the negative impression that you were left with and can assure you that this will be addressed with our team at the property for immediate action. We appreciate you allowing us to host you and we wish you all the best in your future travels.
Cocktoaches
Business response:
Thank you for your review. Please accept our sincerest apologies for the issues that you experienced with possible pest sightings. Our team works hard to ensure that our rooms our sparkling clean and we are terribly sorry that this was your encounter. We look forward to addressing these concerns with our pest control contractor for immediate action and resolve.
Business response:
We are so sorry that your review rating does not reflect the exceptional experience that we intended for you, Christopher. Thank you for giving us a chance and we wish you all the best in your future lodging experiences.
They stole money from me they are crooks . I want I full refund because I did stay in your hotel. I want my money back. And the front desk trash talked when booking with a thrid party.
Business response:
Thank you for your review, Ramona. Though we are never happy when a guest feels disappointed we do appreciate hearing your perspective. Please contact us if your billing situation has not yet been resolved and best wishes in your future lodging and travels.
I chose the hotel because i was going to be there a month and it had the kitchenette. Contract did not work not so checked out the very next day. Will never pay ahead like i did because they dont like refunding your money. Had to go thru my bank to get it taken care of
Business response:
Thank you for your feedback. We are so sorry for disappointing you and leaving you with this negative impression of our hotel. We are always looking for ways to improve and will use your feedback to do just that.
Business response:
We are sorry you did not thoroughly enjoy your stay with us and hope you'll give us an opportunity to impress you the next time your travels bring you to the area, Beverly.
No good There was a tooth in my bathroom and the cabinets were nasty
Business response:
Thank you for your review. We are terribly disappointed to hear that you experienced a less than clean stay. We look forward to addressing these concerns with the team for proper action and resolve. We wish you all the best in your future travels, Shana.
Business response:
Thank you for your rating. I'm sorry we did not exceed your expectations and wish that our accommodations had better met your needs during this stay.
Terrible Stay We were asked to leave for smoking in the room. When asked about we
Business response:
We are disturbed to learn that this was your impression of our hotel. We never want our guests to feel anything but welcomed in an inviting, clean, comfortable environment. We are sorry for a disappointing check-out and wish you the very best in your future travels.
Frequently asked questions about Extended Stay America Select Suites - Denver - Aurora
How is Extended Stay America Select Suites - Denver - Aurora rated?
Extended Stay America Select Suites - Denver - Aurora has a 3.2 star rating with 2,071 reviews.
When is Extended Stay America Select Suites - Denver - Aurora open?
Extended Stay America Select Suites - Denver - Aurora is open now. It will close tomorrow at 12:00 a.m.