Extended Stay America Select Suites - Denver - Aurora

Business response:

Thank you for taking time to review our hotel. We are sorry to see that our hotel did not meet your expectations. We would love to welcome you back if you need a simple, affordable stay. Best wishes in your future travels. 

Business response:

Thank you for your feedback, Jon. We are so sorry for the issues you experienced with the cleanliness of the floors and room, and any uneasiness you felt during your stay. We work hard to create an environment that feels like home, and we sincerely apologize that this did not come across. We value your feedback and will use it to help us improve in these areas. We hope that all your future travels are wonderful ones. 

Business response:

Thank you for taking the time to review your stay at our hotel, Nakia. We are so sorry that you did not thoroughly enjoy your time at our hotel. We apologize that we failed to exceed your expectations but hope that you give us another opportunity to show you a much better experience the next time you are in the area. 

Business response:

Thank you for taking the time to review your recent stay at our hotel. We are so sorry that you did not enjoy you time with us - and wish that our accommodations had better met your needs during this stay. Thank you for letting us know how we are coming across. 

Business response:

We are sorry you did not thoroughly enjoy your stay with us and hope you'll give us an opportunity to impress you the next time your travels bring you to the area. 

Business response:

Thank you for taking the time to review your recent stay at our hotel, Romeo. I'm sorry we didn't get your recommendation and wish that our accommodations had better met your needs during this stay. 

Business response:

I'm so sorry to hear that your stay with us was not as wonderful as we intended and that you deserved. Thank you for your feedback. 

Business response:

Thank you for your feedback. I'm sorry we did not exceed your expectations and wish that our accommodations had better met your needs during this stay. 

Business response:

I'm so sorry to hear that our hotel did not meet your expectations, Anvar. Our intention is to WOW guests with super clean rooms and over-the-top friendly service, I'm sorry that was not your experience. Best wishes in all your future travels.