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Extended Stay America Select Suites - Denver - Lakewood South
- Hotels
- Lakewood, CO
About this business
Location details
7393 W. Jefferson Ave., Lakewood, CO, 80235, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Lady at front desk gave me the run around telling me that none of my bank cards could be used for incidentals and refused to accommodate me in anyway shape or form because she had filled out all the rooms even though i had a reservation. When confronted by expedia about the booking the lady said she offered to send me to another extended stay but that i refused because it was 20 minutes away. She never offered me anything and was very unprofessional
Business response:
Amanda, we were disappointed to see that we did not live up to our typical standards, and we are truly sorry that we were not able to accommodate your stay. We hope you will consider giving us another chance to prove we are up to the task of delivering excellent service and accommodations.
Business response:
Erica, we were disappointed to see that we did not live up to our typical standards, and we are truly sorry your stay was not to your expectation. We hope you will consider giving us another chance to prove we are up to the task of delivering excellent service and accommodations. Sincerely, Hotel Management
Business response:
Caitlin, we were disappointed to see that we did not live up to our typical standards, and we are truly sorry your stay was not to your expectation. We hope you will consider giving us another chance to prove we are up to the task of delivering excellent service and accommodations. Sincerely, Hotel Management
No Vacancies I actually did not stay here - despite making a reservation, I was told when I arrived that there were no rooms available. I had to go over to the Quality Inn and make a last minute reservation there for $100. I really hope I'm refunded.
Business response:
Molly, we are sorry our hotel was overbooked and regret the inconvenience caused to you. It was also regrettable to know about your experience with the third party website. We are terribly sorry for your experience, this is not acceptable, and we will surely be working on the feedback provided to enhance our future guests' experiences. Please consider giving us another chance to show you the outstanding service that we typically provide.
Business response:
Roberto, thank you for sharing your rating. We genuinely care about ensuring the comfort of all of our guests, and we apologize for the difficulties you encountered. Please consider giving us another opportunity to serve you in the future. Sincerely, Hotel Management
Business response:
Ashley, thank you for being our guest. We are sorry you did not enjoy your stay, and we apologize for failing to live up to your expectations. We hope you will return so that we can have an opportunity to provide you with a better experience. Sincerely, Hotel Management
Business response:
Hector, thank you for choosing our hotel for your stay. We were disheartened to see your rating, and we sincerely apologize for not living up to your expectations. We value your business and truly hope you will give us another chance to prove that we are committed to providing an excellent experience. Sincerely, Hotel Management
Business response:
Thank you for taking the time to post your feedback. It is disheartening to read that we did not live up to our usual standards, and we are truly sorry your stay was less than satisfactory. We hope you will give us another chance to provide you with a much-improved experience. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Denver - Lakewood South
How is Extended Stay America Select Suites - Denver - Lakewood South rated?
Extended Stay America Select Suites - Denver - Lakewood South has a 3.3 star rating with 2,574 reviews.
When is Extended Stay America Select Suites - Denver - Lakewood South open?
Extended Stay America Select Suites - Denver - Lakewood South is open now. It will close tomorrow at 12:00 a.m.