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Extended Stay America Select Suites - Denver - Lakewood South
- Hotels
- Lakewood, CO
About this business
Location details
7393 W. Jefferson Ave., Lakewood, CO, 80235, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Destry, thank you for being our guest. We are sorry you did not enjoy your stay, and we apologize for failing to live up to your expectations. We hope you will return so that we can have an opportunity to provide you with a better experience. Sincerely, Hotel Management
Business response:
Jim, thank you for being our guest. We are sorry you did not enjoy your stay, and we apologize for failing to live up to your expectations. We hope you will return so that we can have an opportunity to provide you with a better experience. Sincerely, Hotel Management
Beds & furniture outside rooms. Bathroom not clean when arrived. Smell of smoke. Everything
Business response:
Jim, thank you for choosing our hotel. We apologize for the cleanliness issues you faced in your room. Your feedback has been relayed to our housekeeping team, and we will make sure steps are taken so this doesn't happen again. We are also sorry for the smoke odor you encountered while you were here. Your feedback will help us enforce our no-smoking policy more effectively to ensure our future guests do not encounter such problem again going ahead. We understand the frustration and sincerely hope you will provide us another ... read more
NA Still waiting on refund, do to not staying
Business response:
Cole, we appreciate your feedback but are sorry for the disappointing stay you had this time. Please reach out to our front desk so that we can review the charges and assist you further. We hope you will reconsider and return so we can redeem ourselves. Sincerely, Hotel Management
Terrible experience room was super dirty, beer cans and cigarettes all over the place they gave us a room that wasn’t even clean! And they have twin beds everything’s small there we had to ask for a refund!
Business response:
Jorge, thank you for your stay and for taking the time to post your review. We appreciate hearing from our guests. We apologize for the less than the spotless condition of our accommodations and for the housekeeping service issues you experienced. Be assured steps have already been taken to address and correct our performance. We value your feedback and hope you will choose to stay with us again when your travels bring you back our way. Sincerely, Hotel Management
Worst ever Wouldn't let me even check in worst service ever
Business response:
Alex, thank you for writing us a review and for bringing this matter to our attention. We are sorry for not being able to accommodate you and regret the inconvenience caused to you. The concerns you raised are taken seriously, and we assure you we will be reviewing these situation with our team. We appreciate you for sharing your feedback with us. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Denver - Lakewood South
How is Extended Stay America Select Suites - Denver - Lakewood South rated?
Extended Stay America Select Suites - Denver - Lakewood South has a 3.3 star rating with 2,574 reviews.
When is Extended Stay America Select Suites - Denver - Lakewood South open?
Extended Stay America Select Suites - Denver - Lakewood South is open now. It will close tomorrow at 12:00 a.m.