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Extended Stay America Select Suites - Fayetteville - Fort Bragg
- Hotels
- Fayetteville, NC
About this business
Location details
6820 Cliffdale Rd, Fayetteville, NC, 28314, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
My room # was 205 and it had a odor to it. Also the room had roaches which led me to leaving and not staying for the nights I paid. I will not be staying at this location anymore.
Business response:
Thank you for taking the time to review your stay, Deantreal. We appreciate you highlighting the areas that deserve our attention and will forward this feedback to upper management. Best wishes in your future travels.
Won’t ever stay here again Upon arrival, the attendant wasn’t even on site and we had to wait 10 minutes for him to return. Then the room had 2 double beds. One of which had hairs in it. The door didn’t lock properly. I’m the morning, we left at 930am. When we got to the front desk, the door was shut and the woman proceeded to speak to me they the closed door. She asked what we needed and when we said we were trying to check out, she informed us they didn’t open until 10am and to just leave the room key on the ledge.
Business response:
Larissa, we are disappointed to see that we did not live up to our typical standards, and we are truly sorry your stay was not to your expectation. We hope you will consider giving us another chance to prove we are up to the task of delivering excellent service and accommodations.
TERRIBLE It was like living in the projects....The characters were shady....the rooms wasn't clean at all! Gave me a room with someone's underwear in the bathroom....shower wasn't clean...the floors wasn't swept...the microwave wasn't clean....the chairs were sticky...if it wasn't too late to cancel, I would have found another hotel ‼️
Business response:
We appreciate you sharing your experience with us, Charisse. Please accept our sincerest apologies for the issues that you encountered upon arriving. We never want this to be your experience and we are so disappointed to learn that you were left with this impression after your stay. We can assure you that we will be address this with the staff directly for immediate action and resolve.
Business response:
Thank you for sharing your experience with us, Timothy. We hate to see that you did not enjoy the exceptional experience that we intended for you. We do hope that your future travels are both comfortable and pleasant.
The dump The manager was very rude. The day after check- out I ask for other week I was told no. Know I’m a very quiet person I stay to myself. I had to rent a room somewhere else. The day of checkout I was asked if I still needed the room NO I all ready book somewhere else. The smelled no matter how much Febreze or air freshener you sprayed it still smelled bad. I only stay because of the Kitchenette.
Business response:
Thank you for taking the time to share your experience with us, Meiosha. We hate to see that you encountered these issues during your stay with us. Please accept our sincerest apologies for the impact that this had on your stay. We will address this with the proper channels in order to improve the guest experience. Thank you for allowing us to host you and we wish you all the best in your future travels.
The Worst Motel Ever From the Roaches to Sarah Wil If your looking for a “motel” because this place does not meet nor with stand qualifications of being considered a hotel, that appreciates you spending your hard earned money this is not the place for you. The way staff interact with its customers is a reflection of how they see their leader do the same. With that being said Sarah Williams, the person someone thought would be the person to represent the Choice Hotel brand judgement in the character of people is flawed. Sarah... read more
Business response:
Thank you for taking the time to rate and review your stay with us, Kenneth. We are shocked to see the pictures of these concerning issues with cleanliness. Not only do we do routine checks before each guests arrive, but we take pride in making sure that all matters are handled immediately when they are brought to our attention. We can't begin to explain how disappointed we are to see that this was not your experience, and can assure you that we will review this immediately with our team at the location. Thank you for allowi... read more
TERRIBLE 0/10 WOULD NOT RECOMMEND
Business response:
Thank you for taking the time to review your stay with us, Labritney. We hate to see that you did not enjoy your stay, and are so sorry for not creating a more satisfactory experience. We would love to have another chance to show you a much better experience the next time you come to the area.
Business response:
Thank you for taking the time to rate your stay. We hate to see the lower rating and are so sorry that you had a less than perfect experience. We wish you all the best in your future lodging experiences.
Frequently asked questions about Extended Stay America Select Suites - Fayetteville - Fort Bragg
How is Extended Stay America Select Suites - Fayetteville - Fort Bragg rated?
Extended Stay America Select Suites - Fayetteville - Fort Bragg has a 3.1 star rating with 848 reviews.
When is Extended Stay America Select Suites - Fayetteville - Fort Bragg open?
Extended Stay America Select Suites - Fayetteville - Fort Bragg is open now. It will close tomorrow at 12:00 a.m.