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Extended Stay America Select Suites - Fayetteville - Fort Bragg
- Hotels
- Fayetteville, NC
About this business
Location details
6820 Cliffdale Rd, Fayetteville, NC, 28314, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Worst experience
Can you imagine getting off the road with 4 kids from a 7 hour drive, going to a hotel you paid for up front and they tell you it’s no rooms available. 1 what’s the point of making reservations and paying up front if you not guaranteed a room. 2 why was I able to book if there were no rooms available. 3 why was there not a option to accommodate my children and I by finding a sister hotel near by and transferring our reservation. 4 why doesn’t the night shift have availability to print receipts nor transfer payments if that’s... read more
This place is horrible!!!! Long story short I did not stay here at all
They have roaches and they don’t give out extra towels. You must pay for them. Too many stipulations with this nasty hotel.
Business response:
Keisha, we are disappointed to see that we did not live up to our typical standards, and we are truly sorry your stay was not to your expectation. We hope you will consider giving us another chance to prove we are up to the task of delivering excellent service and accommodations.
My room # was 205 and it had a odor to it. Also the room had roaches which led me to leaving and not staying for the nights I paid. I will not be staying at this location anymore.
Business response:
Thank you for taking the time to review your stay, Deantreal. We appreciate you highlighting the areas that deserve our attention and will forward this feedback to upper management. Best wishes in your future travels.
Won’t ever stay here again Upon arrival, the attendant wasn’t even on site and we had to wait 10 minutes for him to return. Then the room had 2 double beds. One of which had hairs in it. The door didn’t lock properly. I’m the morning, we left at 930am. When we got to the front desk, the door was shut and the woman proceeded to speak to me they the closed door. She asked what we needed and when we said we were trying to check out, she informed us they didn’t open until 10am and to just leave the room key on the ledge.
Business response:
Larissa, we are disappointed to see that we did not live up to our typical standards, and we are truly sorry your stay was not to your expectation. We hope you will consider giving us another chance to prove we are up to the task of delivering excellent service and accommodations.
TERRIBLE It was like living in the projects....The characters were shady....the rooms wasn't clean at all! Gave me a room with someone's underwear in the bathroom....shower wasn't clean...the floors wasn't swept...the microwave wasn't clean....the chairs were sticky...if it wasn't too late to cancel, I would have found another hotel ‼️
Business response:
We appreciate you sharing your experience with us, Charisse. Please accept our sincerest apologies for the issues that you encountered upon arriving. We never want this to be your experience and we are so disappointed to learn that you were left with this impression after your stay. We can assure you that we will be address this with the staff directly for immediate action and resolve.
Frequently asked questions about Extended Stay America Select Suites - Fayetteville - Fort Bragg
How is Extended Stay America Select Suites - Fayetteville - Fort Bragg rated?
Extended Stay America Select Suites - Fayetteville - Fort Bragg has a 3.2 star rating with 904 reviews.
When is Extended Stay America Select Suites - Fayetteville - Fort Bragg open?
Extended Stay America Select Suites - Fayetteville - Fort Bragg is open now. It will close tomorrow at 12:00 a.m.