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Extended Stay America Select Suites - Fayetteville - Fort Bragg
- Hotels
- Fayetteville, NC
About this business
Location details
6820 Cliffdale Rd, Fayetteville, NC, 28314, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Thank you for sharing your experience with us, Timothy. We hate to see that you did not enjoy the exceptional experience that we intended for you. We do hope that your future travels are both comfortable and pleasant.
The dump The manager was very rude. The day after check- out I ask for other week I was told no. Know I’m a very quiet person I stay to myself. I had to rent a room somewhere else. The day of checkout I was asked if I still needed the room NO I all ready book somewhere else. The smelled no matter how much Febreze or air freshener you sprayed it still smelled bad. I only stay because of the Kitchenette.
Business response:
Thank you for taking the time to share your experience with us, Meiosha. We hate to see that you encountered these issues during your stay with us. Please accept our sincerest apologies for the impact that this had on your stay. We will address this with the proper channels in order to improve the guest experience. Thank you for allowing us to host you and we wish you all the best in your future travels.
The Worst Motel Ever From the Roaches to Sarah Wil If your looking for a “motel” because this place does not meet nor with stand qualifications of being considered a hotel, that appreciates you spending your hard earned money this is not the place for you. The way staff interact with its customers is a reflection of how they see their leader do the same. With that being said Sarah Williams, the person someone thought would be the person to represent the Choice Hotel brand judgement in the character of people is flawed. Sarah... read more
Business response:
Thank you for taking the time to rate and review your stay with us, Kenneth. We are shocked to see the pictures of these concerning issues with cleanliness. Not only do we do routine checks before each guests arrive, but we take pride in making sure that all matters are handled immediately when they are brought to our attention. We can't begin to explain how disappointed we are to see that this was not your experience, and can assure you that we will review this immediately with our team at the location. Thank you for allowi... read more
TERRIBLE 0/10 WOULD NOT RECOMMEND
Business response:
Thank you for taking the time to review your stay with us, Labritney. We hate to see that you did not enjoy your stay, and are so sorry for not creating a more satisfactory experience. We would love to have another chance to show you a much better experience the next time you come to the area.
Business response:
Thank you for taking the time to rate your stay. We hate to see the lower rating and are so sorry that you had a less than perfect experience. We wish you all the best in your future lodging experiences.
Negative 1 star Nasty overall! The “Manager” Sara was rude from day one, she told my husband she doesn’t allow any Riff Raff at her hotel (Yet, the place is loaded with wife beating, drug dealing, gang bangers) she knocks on all the doors at 9:30am and yells FRONT DESK with such attitude in her tone, to see if you are staying over or checking out. You never see a housekeeper, you have to take out your own trash, the walls are paper thin, (our next door neighbor use to Beat up the female in the room daily and then make it up ... read more
Business response:
Thank you for taking the time to share your feedback. We are disheartened to see that you did not experience the high-level of service that we are known for and that many of our guests love. Your comments have been shared with our entire staff to ensure our focus remains on exceptional service. We hope you will reconsider and stay with us again so that we can provide you with the type of service that makes you appreciate staying with us.
Worst experience in my life !! Do not stay !! When I arrived to the hotel the agent was drunk out of his mind and I told the hotel I was traveling to NC for thanksgiving and he still cancelled my reservation but then told me I was going to be refunded and that I didn’t need to pay anything more and charged me twice. The hotel was so dirty and smelled like smoke I only could sit in the room for a hour cause I had to sit and eat because I was starving . I told the hotel about how nasty the room was and they ignored me . I coul... read more
Business response:
Thank you for taking the time to share your feedback, Malcolm. We are disheartened to see that you did not experience the high-level of service that we are known for and that many of our guests love. Your comments have been shared with our entire staff to ensure our focus remains on exceptional service. We hope you will reconsider and stay with us again so that we can provide you with the type of service that makes you appreciate staying with us.
Frequently asked questions about Extended Stay America Select Suites - Fayetteville - Fort Bragg
How is Extended Stay America Select Suites - Fayetteville - Fort Bragg rated?
Extended Stay America Select Suites - Fayetteville - Fort Bragg has a 3.2 star rating with 904 reviews.
When is Extended Stay America Select Suites - Fayetteville - Fort Bragg open?
Extended Stay America Select Suites - Fayetteville - Fort Bragg is open now. It will close tomorrow at 12:00 a.m.