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Extended Stay America Select Suites - Gulfport
- Hotels
- Gulfport, MS
About this business
Location details
8420 US 49, Gulfport, MS, 39501, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
DONT DO IT!! Thank me later! This was the worst stay I ever had at a hotel. It took forever to get checked in. It was actually a line and the lobby area is too small for that. The room smelled like old cooking grease. The air didn’t work very good and it was 90• outside. We were told we couldn’t get any towels until we return the dirty ones so the so called clean towels had hair all over them. It was after business hours so I had to wash the towels that were supposed to be clean. This will never happen again not at this plac... read more
Business response:
Thank you for your review. Though we are never happy when a guest feels disappointed we do appreciate hearing your impressions and perspective so we can always be improving. We wish you the very best in your future lodging and travels.
Not what was advertised The room was small and only had a full size bed. The front desk wouldn't accommodate us with a double bed so we had to go buy an air mattress so that we could sleep. Asked for a refund and they got really ugly with us and basically told us to get lost. I wish they had something worst to rate it other than the red upset face. Never again will I stay here.
Business response:
We are so disappointed to hear that you got a bad impression of our hotel during your stay. We are known for our affordable, clean, and comfortable rooms and we’re sorry you did not enjoy our accommodations. Thank you for your feedback and we wish you the best in your future travels.
Business response:
Thank you for leaving a rating. WoodSpring Suites strives to serve our guests and provide them with an all-around positive experience. We are disappointed in the 2-star rating and hope you’ll consider staying with us again to enjoy a better experience.
Business response:
Thank you for taking time to rate our hotel. We are sorry you did not enjoy your stay with us.
Business response:
We are sorry you did not thoroughly enjoy your stay with us and hope you'll give us an opportunity to impress you the next time your travels bring you to the area.
Business response:
We are sorry you did not enjoy your stay with us. Thank you for taking time to rate our hotel.
Disappointed Deadbolt lock on Room Door Would NOT LOCK Bathtub Stained, NO FRONT DESK PERSONNEL to ask about Changing Room. Front Desk ONLY Available 8:00 Am - 8:00 Pm Note on Wall states in Emergency Dial 911 Any Hotel Issues such as room key DeActivates Go Downstairs Use Guest Phone In Lobby Dial 500 & Leave message if NO ONE ANSWERS YOUR CALL
Business response:
I'm so sorry to hear about all of these things that were disappointing to you during your stay with us. Thank you for your feedback so we can improve and hopefully make a much better impression on future guests. I know that doesn't make up for the unpleasantness that you went through but I wanted you to know that you matter to us and we're sorry we disappointed you.
Business response:
We wish you stay had been more enjoyable.
Customer service was piss poor. Upon checking in the front office clerk had me wait for 10 mins while she finish up on some paperwork?!? Check into my room and it smelled like smoke, mind you this is a non-smoking hotel. I proceeded back to the front desk, the clerk gave me another room. I went to the second room and someone was already in that room?!? I proceeded back to the front desk again and informed the clerk that someone was already in that room. She gave me a bewildered look and stated "Oh, I know whose in that room,... read more
Business response:
I'm terribly sorry to hear this. We strive to provide an outstanding guest experience and it sounds like we disappointed you. We hope your future lodging is truly wonderful.
Frequently asked questions about Extended Stay America Select Suites - Gulfport
How is Extended Stay America Select Suites - Gulfport rated?
Extended Stay America Select Suites - Gulfport has a 2.6 star rating with 994 reviews.
When is Extended Stay America Select Suites - Gulfport open?
Extended Stay America Select Suites - Gulfport is open now. It will close tomorrow at 12:00 a.m.