This profile has been claimed by the business owner or representative.
Extended Stay America Select Suites - Indianapolis - North - Carmel
- Hotels
- Indianapolis, IN
About this business
Location details
9750 Lakeshore Dr., Indianapolis, IN, 46280, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The staff were helpful as attentive. My room was comfortable and quiet . I was so excited when I realize the windows open and slept with a breeze each night
Business response:
Dear Kate, Thank you for being our guest at Extended Stay America. Attentive service supported by comfortable accommodations is what sets us apart, and it truly means the world to us that you recognized and valued these aspects. Our guests are like family; without you, we wouldn't be able to do what we love every day. We will enjoy sharing your kind compliments with all of them. Thank you for the recommendation, and we look forward to your next visit. Sincerely,Hotel Management
Very clean. Bed comfortable. We didn’t need a lot but for price very happy with service and room
Business response:
Dear Pamela, Thank you for staying with Extended Stay America and reviewing your hotel experience. We're glad our hotel was a perfect choice for your needs, and your kind words noting your satisfaction with our clean suite, comfortable bed, and hospitable service are most appreciated. Reviews like yours make our efforts worthwhile, and we hope to have another opportunity to host your visit in Indianapolis.Sincerely,Hotel Management
A staff
We have never stayed at a motel like this. The price was great and our stay was easy and everyone were friendly. I will do it again at a stay America but maybe for a longer stay. It was a great place and would love to thank the staff for being so awesome.
Business response:
Dear Sonny, Thank you for posting such kind comments about our hotel, especially our staff. We make every effort to provide service above and beyond your expectations, so we are pleased to see that you loved everything about your stay. Also, we are delighted you enjoyed your stay and that we were able to exceed your expectations all for a great price. Thank you for sharing that you will be returning in the future. It will be our pleasure to host you again.Sincerely,Hotel Management
Friendly
Muhammad was OUTSTANDING!! He made checking in a complete pleasure.
Business response:
Dear Christine, Thank you for staying with us. We appreciate you taking the time to write such a kind review. Our staff works hard to ensure that each guest has an outstanding experience, so it is always nice to be recognized for a well-done job. Muhammad will be thrilled that you singled him out with compliments. Thank you again, and we hope to welcome you back soon.Sincerely,Hotel Management
Okay for one night We had 2 rooms on the 1st floor. The window locks were broken. Surprisingly, the room without carpet smelled like an old sweaty locker room. The room with the carpet had a dirty desk and desk chair, a long with no trash can or bath essentials.
Business response:
Dear Audra, Thank you for taking the time to comment about your recent visit. We apologize for the various cleanliness issues you experienced in both rooms. We will share your comments with our housekeeping team to address this appropriately. Thank you for bringing this to our attention. We hope you will come back soon so we can demonstrate our dedication to outstanding experiences for every guest.We look forward to seeing you again.Sincerely,Hotel Management
We checked in late from a concert and was able to check in quickly. The person was friendly and helpful. Our first floor window was unlocked when we arrived, there was no facial tissue, only toilet tissue and the room was very humid.
Business response:
Dear Mary K, Thank you for your recent stay at Extended Stay America and for reviewing our hotel. We appreciate your kind remarks about our front desk associate for providing friendly service. However, we apologize for any inconvenience due to unlocked window and non availability of facial tissues upon arrival in your room. Thank you for bringing this to our attension, we will address this with our respective team to ensure it is not repeated in the future. Thank you again for staying with us, and we look forward to your nex... read more
Frequently asked questions about Extended Stay America Select Suites - Indianapolis - North - Carmel
How is Extended Stay America Select Suites - Indianapolis - North - Carmel rated?
Extended Stay America Select Suites - Indianapolis - North - Carmel has a 3.4 star rating with 1,033 reviews.
When is Extended Stay America Select Suites - Indianapolis - North - Carmel open?
Extended Stay America Select Suites - Indianapolis - North - Carmel is open now. It will close tomorrow at 12:00 a.m.