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Extended Stay America Select Suites - Indianapolis - North - Carmel
- Hotels
- Indianapolis, IN
About this business
Location details
9750 Lakeshore Dr., Indianapolis, IN, 46280, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I stayed 17 days and after speaking with 3 different people that assured me my room would get serviced it never was I’ll never stay at one of these again
Business response:
Dear Timothy, Thank you for your recent stay with us and for taking the time to post your review. We sincerely apologize for the service and housekeeping issues you experienced. We have procedures in place so these situations do not occur. Therefore, we are very disappointed that we did not meet these expectations. We can absolutely do better, and we hope you will allow us to prove that to you in the future. Sincerely,Hotel Management
Room wasn’t clean or ready
Business response:
Dear Kunle, We sincerely apologize for the experience you had during your visit to our hotel. It's truly disheartening to learn that we did not meet your expectations. Cleanliness and comfort are top priorities for us. We regret that the overall environment did not reflect the standards we strive for. Please allow us some time to discuss this with our team and ensure such issues are handled better as we move ahead. Our front desk team is always available to assist you. Please feel free to reach out to the hotel for further a... read more
Efficient and clean
Only 1 bathroom tonuse, none in lobby or work out area. When booked it said breakfast but found out they cancelled that ootion earlier in the year.
Business response:
Dear george, Thank you for sharing your experience. We apologize for any confusion regarding the breakfast option and understand your disappointment. The information you received during booking will be reviewed to ensure more accurate communication moving forward. We also acknowledge your concern about restroom availability and will consider your feedback to improve guest convenience in the future. Your input is appreciated.Sincerely,Hotel Management
Quite place to sleep.
Business response:
Dear Aditya, We appreciate you for choosing to stay at Extended Stay America again. It's great to know you had a wonderful stay and were pleased with everything we offered. Please revisit us soon for another flawless experience. Sincerely,Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Indianapolis - North - Carmel
How is Extended Stay America Select Suites - Indianapolis - North - Carmel rated?
Extended Stay America Select Suites - Indianapolis - North - Carmel has a 3.4 star rating with 1,040 reviews.
When is Extended Stay America Select Suites - Indianapolis - North - Carmel open?
Extended Stay America Select Suites - Indianapolis - North - Carmel is open now. It will close tomorrow at 12:00 a.m.