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Extended Stay America Select Suites - Indianapolis - North - Carmel
- Hotels
- Indianapolis, IN
About this business
Location details
9750 Lakeshore Dr., Indianapolis, IN, 46280, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Staff is very friendly and property is in good shape. Carpet in assigned room could use replacing. When occupants in room above me walk it’s extremely loud floor creeks. Other than that it’s what I expect. Caught me off guard no grab and go breakfast or coffee
Business response:
Dear Douglas, Thank you for taking the time to let us know how much you enjoyed your time at Extended Stay America. We are committed to ensuring each guest has an enjoyable experience. Therefore, we are thrilled you were pleasantly surprised with our exceptional hospitality and well-kept accommodations. However, we apologize for any issues that kept your experience from being perfect. We value your insights regarding the carpet condition and noise from the above room. Additionally, we regret any disappointment caused by our ... read more
Good experience The hotel reception (charlotte) was very kind/helpful! The hotel is a little dated but the room was clean! That is the most important criteria for me! I was traveling to/from downtown Indy and this hotel was conveniently located to interstate! More importantly, I felt comfortable in area of hotel location!
Just OK The room was clean. The facility is older. the floors were sqeaky and very loud. The bed and pillow were very uncomfortable. Will not stay again.
Business response:
Dear Monique, We are delighted to hear that you found your room clean during your stay at Extended Stay America! While we appreciate your feedback regarding the older facility and the comfort of the bed and pillow, we apologize for any inconvenience caused. Your satisfaction is important to us, and we'd love the opportunity to welcome you back for an improved experience.Sincerely,Hotel Management
Dated decor, but affordable. Mind front desk hours…they are not open all the time.
Nice place. I stayed while closing on my condo. It was nice quiet. The staff was able to answer questions.
Business response:
Dear Gregory, We're delighted to hear that you enjoyed your stay with us during such an important time. Providing a peaceful and accommodating environment is always our goal, and we're thrilled that our team was able to assist you with any questions you had. Thank you for choosing Extended Stay America, and we hope to welcome you back again in the future!Sincerely,Hotel Management
Ok
Nothing. The beds were hard. There were only 3 pillows that were horrible and there was no one downstairs when we came in after 11 pm.
Business response:
Dear Lori, Thank you for taking the time to write a review regarding your stay with us. On behalf of our entire team, please accept our sincere apologies for the issues you had with the bedding. We know how important it is to get a good night's sleep and rest well. We value our guests and their recommendations and will share your comments with our leadership team. Thank you for being our guest; we would love the opportunity to welcome you back soon.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Indianapolis - North - Carmel
How is Extended Stay America Select Suites - Indianapolis - North - Carmel rated?
Extended Stay America Select Suites - Indianapolis - North - Carmel has a 3.4 star rating with 1,032 reviews.
When is Extended Stay America Select Suites - Indianapolis - North - Carmel open?
Extended Stay America Select Suites - Indianapolis - North - Carmel is open now. It will close tomorrow at 12:00 a.m.