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Extended Stay America Select Suites - Indianapolis - North - Carmel
- Hotels
- Indianapolis, IN
About this business
Location details
9750 Lakeshore Dr., Indianapolis, IN, 46280, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The only real problem was that the room has a kitchen. However, they dont stock it with dishes, no pots pans etc. No way to make hot drinks in the morning. No ice machines anywhere. There were 2 plastic disposable cups, one bar of hand soap.
Business response:
Dear Ray, Thank you for your feedback. We apologize for any inconvenience caused by the unstocked kitchen and limited amenities. We keep most of the utensils at the front desk to ensure they are clean and ready when needed. However, some of our Select Suites have utensils available for purchase and are listed on our website. The room also has a full-size refrigerator, eliminating the need for an ice machine. We appreciate your comments and hope to serve you better in the future. The room also has a full-size refrigerator, el... read more
All good…
Business response:
Dear Marty, Thank you for being our guest and your excellent feedback! Every team member at Extended Stay America works hard to deliver a great guest experience, so we appreciate you noticing our efforts. We hope you will visit again the next time you are in this area.Sincerely,Hotel Management
I liked. Excellent place to stay.
Great except not enough food places around it.
Business response:
Dear Timothy Darrel Coleman, Thank you for your review. We're delighted you had a wonderful stay at Extended Stay America. While we regret any inconvenience regarding nearby dining options, we hope the overall experience was enjoyable. We look forward to welcoming you back soon.Sincerely,Hotel Management
It was ok
Business response:
Dear Norman, Thank you for rating your stay. We hope your overall visit was pleasant. However, we regret if there were any issues that kept it from being perfect. We appreciate you choosing our hotel, and we hope you will return for the exceptional experience we are known for providing.Sincerely,Hotel Management
Don't go there :( Average facility. The door to enter the hotel back door was unlocked. I was told it would be mentioned to the repair person. I asked for sheets etc for the pull out couch. She brought sheets but no blanket or pillow. Our keys did not work in the door. I had to go back to the front desk. The new set worked poorly. Extended Stay now offers absolutely no kitchen items. No towel no dishes, no silverware, no glasses, no pans, no dish detergent. There was only 2 large towle and 2 face cloths in the bathroom. No h... read more
Business response:
Dear Gloria, We sincerely apologize for the numerous inconveniences you faced during your stay. The security issue with the back door, inadequate provision of bedding, malfunctioning keys, and lack of kitchen and bathroom supplies are all unacceptable, and we regret that these issues affected your experience. We understand your frustration with the limited front desk availability and will address this with our team to ensure better service. Your feedback is invaluable in helping us improve our facilities and services. We hop... read more
Frequently asked questions about Extended Stay America Select Suites - Indianapolis - North - Carmel
How is Extended Stay America Select Suites - Indianapolis - North - Carmel rated?
Extended Stay America Select Suites - Indianapolis - North - Carmel has a 3.4 star rating with 1,032 reviews.
When is Extended Stay America Select Suites - Indianapolis - North - Carmel open?
Extended Stay America Select Suites - Indianapolis - North - Carmel is open now. It will close tomorrow at 12:00 a.m.