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Extended Stay America Select Suites - Indianapolis - North - Carmel
- Hotels
- Indianapolis, IN
About this business
Location details
9750 Lakeshore Dr., Indianapolis, IN, 46280, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
All it was an okay I just didn't like the idea of not having a elevator
Cockroaches— no service at all. No manager at front desk. Blower running all night across the hall due to water leak. Breakfast bad
Business response:
Dear David, thank you for staying with us on our property. It was disappointing to read that we did not meet your expectations, and we are truly sorry your stay was anything other than perfect. We will share your feedback with our team and ensure our future guests do not encounter the same issues. Also, will share your comments regarding breakfast with our Brand Leaders to assist them in determining new breakfast offerings for future implementation. We continually strive to improve our guest experience. We hope you will acce... read more
The amenities were nice. There was an exercise room with a sauna and continental breakfast. The only thing i wish it had would be satellite TV. Overall, a great place to stay.
Business response:
Dear Megan, thank you for sharing such excellent feedback for Extended Stay America! We are pleased you were impressed with our service, accommodations, and amenities. We hope to have the pleasure of hosting you again soon.Sincerely,Hotel Management
Check in was a mess and it felt small and dark. The room smelled musty and lime a basement. The parking lot said no smoking but right outside our window for teenage boys is that every day and smoked weed and cigarettes so we didn’t feel safe opening our window and opening our curtains. We had a fly in a room then I found a spider the next day and when I got home I was itching on the way home and I had three bug bites on my chest up on my collarbone. It was really disgusting and I felt like we were in an old horror movie hote... read more
Business response:
Dear Rebecca, thank you for your feedback and for being our guest. Please accept our apologies for not meeting your expectations. We strive to provide wonderful hospitality to all our guests; therefore, we truly regret that this was not your experience. Your feedback is important to us, and we will use it to improve our services in the future. Please rest assured that we will take appropriate measures to address the outlined problems and prevent future occurrences. Thank you once more for your review and for allowing us the ... read more
Frequently asked questions about Extended Stay America Select Suites - Indianapolis - North - Carmel
How is Extended Stay America Select Suites - Indianapolis - North - Carmel rated?
Extended Stay America Select Suites - Indianapolis - North - Carmel has a 3.4 star rating with 1,040 reviews.
When is Extended Stay America Select Suites - Indianapolis - North - Carmel open?
Extended Stay America Select Suites - Indianapolis - North - Carmel is open now. It will close tomorrow at 12:00 a.m.