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Extended Stay America Select Suites - Indianapolis - North - Carmel
- Hotels
- Indianapolis, IN
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
9750 Lakeshore Dr., Indianapolis, IN, 46280, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Just OK The hotel is well located off of the interstate. It is an OK value. The staff was very friendly and responsive. But the rooms were not well cleaned -- not terrible, but definitely some evidence of the previous occupant. I'd stay here again, in a pinch, but I'd probably first try some of the other properties in the market at this price point.
Business response:
Timothy, thank you for being our guest. It’s a pleasure to know you liked our location and were impressed with our courteous associates. However, we are sorry for the cleanliness issues you encountered. Your feedback has been discussed with our housekeeping team, and we have asked them to be more diligent going forward. On behalf of everyone here, we invite you to revisit us for an even better experience. Sincerely, Hotel Management
Decent hotel. Needs updating. Fairly clean. In a quiet neighborhood. Staff were friendly.
Business response:
We appreciate you choosing our hotel and for providing your review. Although you were satisfied with our service and facilities, we apologize as we couldn't hit the mark of your expectations for a perfect visit. Your constructive feedback is appreciated, and we hope you will come back to see us soon. Sincerely, Hotel Management
Everything was great except that the breakfast was definitely minimalistic!
Business response:
Ron, thank you for being our guest at Extended Stay America. We're glad to know overall you had a pleasant time with us, but we're sorry our complimentary grab-and-go breakfast offerings were not to your liking. We have made a note of your feedback as we plan any changes to our selections. We hope to have the pleasure of hosting you again. Sincerely, Hotel Management
The room was clean and comfortable, but the WiFi was down. Breakfast was a ‘grab and go’ which was very minimal.
Business response:
Barb, it was our pleasure accommodating you at Extended Stay America, and we are glad to know you enjoyed your clean and comfortable accommodation. However, we are sorry you were unhappy with our grab-and-go breakfast. Your feedback will be shared with our Brand Leaders to determine new breakfast offerings. Also, we have alerted our service provider, and we are working to ensure we have the proper connectivity throughout the hotel. On behalf of everyone here, we invite you to revisit us for an even better experience. Sincer... read more
Average Extended Stay... Decent staff, decent room, decent price.
Business response:
Thank you for choosing to stay with us. We're glad to know you were pleased with the service provided by our staff and that you found us to be at a fair price. It was good to have you here, and we hope you will give us another chance to provide you with a better experience. Sincerely, Hotel Management
Business response:
Michael, thank you for staying with us and taking the time to share your rating. Our goal is to maintain the highest standards, and we are sorry for falling short of this. We hope to have the opportunity to make your next stay perfect in every respect. Sincerely, Hotel Management
Weekend getaway Nice room for an overnight stay or a short trip. Staff was very friendly.
Business response:
Lynn, thank you for being our guest and for taking the time to review your experience at Extended Stay America. It's so nice to know you found your suite comfortable and you were impressed with the exceptional service from our staff. We work hard to provide high levels of service, so we will share your compliments with the team to let them know their efforts are appreciated. Thank you for choosing our hotel, and we look forward to welcoming you back soon. Sincerely, Hotel Management
..................................,Great stay...great staff........great price...,...................
Business response:
Thank you for the glowing review of Extended Stay America. It’s a pleasure to know you had an outstanding stay with us and were happy with our affordable rates. We appreciate your feedback and look forward to welcoming you back soon. Sincerely, Hotel Management
Great Staff Great staff but the beds were so uncomfortable.
Business response:
Michelle, thank you for being our guest at Extended Stay America. We are glad to know you were impressed with our courteous associates and had a pleasant time with us. We wish we would have known about the mattress issue as we would have done our best to ensure you are comfortable. Thanks again, and we hope to host you back soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Indianapolis - North - Carmel
How is Extended Stay America Select Suites - Indianapolis - North - Carmel rated?
Extended Stay America Select Suites - Indianapolis - North - Carmel has a 4.3 star rating with 657 reviews.
When is Extended Stay America Select Suites - Indianapolis - North - Carmel open?
Extended Stay America Select Suites - Indianapolis - North - Carmel is open now. It will close tomorrow at 12:00 a.m.