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Extended Stay America Select Suites - Indianapolis - North - Carmel
- Hotels
- Indianapolis, IN
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
9750 Lakeshore Dr., Indianapolis, IN, 46280, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Clean, cheap, nothing special... Cheap place, clean room, but nothing special . Breakfast is some nutrigrain bars or otis muffins. WiFi is Free. No ice machine.
Business response:
Franklin, thank you for being our guest. We are pleased overall you enjoyed your stay and liked the cleanliness of your room. Please note, as we have refrigerators in all our rooms which includes ice trays for your convenience, we do not have ice machines on our property. We hope to have another opportunity to welcome you back soon for a much better experience. Sincerely, Hotel Management
Needs updated. Very loud at night, screaming in the hallways.
Business response:
Thank you for evaluating your stay. We are sorry for our hotel did not meet your expectations and for the noise issue, you encountered. We wish we would have known about this problem as we would have done our best to ensure you are comfortable. We will share your feedback with appropriate individuals in our organization as we begin formulating plans for future renovations. Until those plans are approved, our goal is to deliver the best service of any hotel in the area, and we hope you'll make plans to stay with us again! Si... read more
JOII, @ the front desk was INCREDIBLE! I got lost getting to motel. It was after dark, I was alone and TOTALLY unfamiliar with the area. I called the motel and she guided me all the way there! Then, when she left for the day, she led me back to the highway to get to Lucas Oil Stadium using an alternate route since I had mentioned that my planned route was all backed up. She didn't have to do either of these things, but happily offered to do both. I am SO grateful for her actions, going above and beyond to help an out of town... read more
Business response:
Sandra, thank you for the wonderful feedback of Extended Stay America. We are delighted to know you were impressed with the amazing service delivered by our associate and had a great time with us. We will be sure to share your compliments with Joll. Thank you for your review, and we cannot wait to see you here again soon. Sincerely, Hotel Management
This place is "off the main road of 96th street, very busy, but I did not hear any road noise, horns or anything! It is a little tricky getting onto 96th street, but not Extended stay's fault, the traffic is very heavy. I would definently recommend this place if you want to stay on the north side of Indy, have lots of places to eat and shop. The exercise room has an elliptical and treadmill, works for me!
Business response:
Emily, thank you for the wonderful feedback of Extended Stay America. We are delighted to know you enjoyed our hotel amenities and loved our ideal location. Thank you again for the recommendation, and we look forward to seeing you again soon. Sincerely, Hotel Management
Awesome Stay The check in was quick. The staff was very welcoming. The room was spacious and very clean. When it came time for the small breakfast the staff made sure we had enough to eat before we left for home.
Business response:
Katharine, thank you for the glowing review of Extended Stay America. Our team is so pleased to learn you enjoyed your stay, found your suite comfortable and our staff friendly and professional. We appreciate your feedback and look forward to welcoming you back soon. Sincerely, Hotel Management
Just OK The hotel is well located off of the interstate. It is an OK value. The staff was very friendly and responsive. But the rooms were not well cleaned -- not terrible, but definitely some evidence of the previous occupant. I'd stay here again, in a pinch, but I'd probably first try some of the other properties in the market at this price point.
Business response:
Timothy, thank you for being our guest. It’s a pleasure to know you liked our location and were impressed with our courteous associates. However, we are sorry for the cleanliness issues you encountered. Your feedback has been discussed with our housekeeping team, and we have asked them to be more diligent going forward. On behalf of everyone here, we invite you to revisit us for an even better experience. Sincerely, Hotel Management
Decent hotel. Needs updating. Fairly clean. In a quiet neighborhood. Staff were friendly.
Business response:
We appreciate you choosing our hotel and for providing your review. Although you were satisfied with our service and facilities, we apologize as we couldn't hit the mark of your expectations for a perfect visit. Your constructive feedback is appreciated, and we hope you will come back to see us soon. Sincerely, Hotel Management
Everything was great except that the breakfast was definitely minimalistic!
Business response:
Ron, thank you for being our guest at Extended Stay America. We're glad to know overall you had a pleasant time with us, but we're sorry our complimentary grab-and-go breakfast offerings were not to your liking. We have made a note of your feedback as we plan any changes to our selections. We hope to have the pleasure of hosting you again. Sincerely, Hotel Management
The room was clean and comfortable, but the WiFi was down. Breakfast was a ‘grab and go’ which was very minimal.
Business response:
Barb, it was our pleasure accommodating you at Extended Stay America, and we are glad to know you enjoyed your clean and comfortable accommodation. However, we are sorry you were unhappy with our grab-and-go breakfast. Your feedback will be shared with our Brand Leaders to determine new breakfast offerings. Also, we have alerted our service provider, and we are working to ensure we have the proper connectivity throughout the hotel. On behalf of everyone here, we invite you to revisit us for an even better experience. Sincer... read more
Frequently asked questions about Extended Stay America Select Suites - Indianapolis - North - Carmel
How is Extended Stay America Select Suites - Indianapolis - North - Carmel rated?
Extended Stay America Select Suites - Indianapolis - North - Carmel has a 4.3 star rating with 684 reviews.
When is Extended Stay America Select Suites - Indianapolis - North - Carmel open?
Extended Stay America Select Suites - Indianapolis - North - Carmel is open now. It will close tomorrow at 12:00 a.m.