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Extended Stay America Select Suites - Indianapolis - North - Carmel
- Hotels
- Indianapolis, IN
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
9750 Lakeshore Dr., Indianapolis, IN, 46280, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Scott, thank you for rating your nice experience at Extended Stay America. It’s always our attempt to provide a comfortable stay for each guest, and we are glad to see we accomplished this while you were here. We hope to be your hotel of choice whenever you are back in this area. Sincerely, Hotel Management
Beautiful secluded, safe property. Stayed 3 nights. Very clean and well maintained room. The staff was as good as it gets. Say a lot about ownership and management. Oh...really good shower heads too! Great experience, thanks!!!
Business response:
Thank you for being our guest and for taking time to review your experience at Extended Stay America. It's so nice to know you found your suite comfortable and you were pleased with the exceptional service from our staff. Thanks for choosing our hotel, and we look forward to welcoming you back soon. Sincerely, Hotel Management
They were very friendly and helpful!! Enjoyed our stay.
Business response:
Thank you for the wonderful review, most especially the kind comments about our friendly and helpful staff. It is important to us for our guests to have a great experience, and we are delighted to know we exceeded your expectations. We look forward to welcoming you back to the Extended Stay America! Sincerely, Hotel Management
Indianapolis Keystone Crossing Area Budget accommodations in an area of higher price hotels. Should note that cost would be more if housekeeping requested. No frills. Coffee in the lobby. Importantly, the hotel is not visible from the street. Without GPS, especially at night, it is a challenge to locate on the first pass or more.
Business response:
Mark, thank you for taking the time to write a review and post it online. We apologize for the problems you experienced and that we did not completely address these to your satisfaction. Your feedback matters to us, and we want every guest to leave with a nice impression. We hope you will give us another opportunity to show you the excellent service and hospitality that we are typically known for providing. Sincerely, Hotel Management
Business response:
Larry, thank you for being our guest. We are pleased you overall enjoyed your stay, but it seems we missed meeting some of your expectations. We are sorry if we disappointed you and hope to have another opportunity to welcoming you back soon. Sincerely, Hotel Management
Very clean, comfortable hotel, lots of parking, close to main roads. Only complaint was that it has no elevators. Our room was on the third floor and we had to drag our heavy suitcases up two sets of stairs. Apparently there are rooms on the ground level, but since we are not handicapped (just old :) we did not think we needed to ask for a ground level room when we signed in.
Business response:
We are so glad you enjoyed your time at Extended Stay America. Your feedback is appreciated as it will help us improve our service and facilities moving forward.Thank you for being our guest, and we look forward to your next visit. Sincerely, Hotel Management
An older building, but rooms were incredibly clean Aging, unimpressive lobby- but rooms are clean- very clean- and extremely comfortable. It was strange that a place called 'Extended Stay America' didn't provide even the most basic amenities offered by every other hotel in the country- there are no cups, no coffee maker, no ice bucket, no pens, no pad of paper. So that made it pretty unusual. There was a cardboard advertisement suggesting I call the lobby to get dishes, but IMO, there are some things that should come with th... read more
Business response:
Thank you for staying at Extended Stay America. We are glad to read you liked our affordable rates and your spotless room. Please note, to ensure cleanliness of kitchenware upon check-in, brand standards require us to make these items available at the front desk rather than leaving them in the suites. We will remind our front desk to communicate this more clearly going forward. We value your feedback as it will help us improve moving forward. We hope to have the opportunity to welcome you back for a future visit. Sincerely,... read more
It was really basic. The staff was nice though. You have to get blow dryers from the front desk. it was old. The lobby looks great but the rooms are old.
Business response:
Thank you for staying with us. We are sorry you were unhappy with our hotel policy and regret the inconvenience caused. Your concerns have been shared with the concerned team members to improve the facilities and services moving forward. It was a pleasure having you as our guest, and we hope to have the chance of welcoming you back soon. Sincerely, Hotel Management
Business response:
We appreciate your rating and are happy you liked various aspects of your stay, but we are sorry we weren't at our best. We hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Indianapolis - North - Carmel
How is Extended Stay America Select Suites - Indianapolis - North - Carmel rated?
Extended Stay America Select Suites - Indianapolis - North - Carmel has a 4.3 star rating with 684 reviews.
When is Extended Stay America Select Suites - Indianapolis - North - Carmel open?
Extended Stay America Select Suites - Indianapolis - North - Carmel is open now. It will close tomorrow at 12:00 a.m.