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Extended Stay America Select Suites - Indianapolis - North - Carmel
- Hotels
- Indianapolis, IN
About this business
Location details
9750 Lakeshore Dr., Indianapolis, IN, 46280, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
All good. A few places where the carpet needed repair/replaced, but otherwise clean and quiet.
Business response:
Clayton, thank you for sharing your review of Extended Stay America. We are dedicated to providing a comfortable and pleasing atmosphere for all our guests; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to make your next visit a great one. Sincerely, Hotel Management
Nice location
Business response:
Henry, thank you for sharing your review of Extended Stay America. We are glad your visit to us was pleasant and that you loved our location. It was our pleasure hosting you, and we look forward to your next visit. Sincerely, Hotel Management
Really good service and very clean room
Disappointing I was very disappointed that, for an "extended stay" facility, I had to ask the front desk for EVERYTHING: dishes, utensils, there was even no hairdryer in the room. Also, according to the front desk staff the hotel has no ice machine, which in all the years I've stayed at hotels I've never encountered that before. Finally, and I acknowledge this may not be the hotel's fault, but the fire alarm went off at 2am Sat morning, which obviously made for an unpleasant night
Business response:
Brian, thank you for your evaluation. We apologize that you had to experience the fire alarms sounding in the middle of the night, disturbing your evening. We also regret our hotel and amenities were not to your expectations. Our hotel is designed for guests staying a week or more at a time, who prefer a home-like living experience. So we certainly understand why you may have found our amenities a bit different from traditional hotels. We appreciate your understanding and hope to welcome you again on another occasion. Sincer... read more
Our check-in was ok! No coffee pot in room, no hair blower in room. , no breakfast out on Sunday! No one ever at desk, you had to go out side use the phone by dialing 0. Bed was comfortable and room was clean! I won’t be recommending this place!
Business response:
Joyce, thank you for being our guest. We are glad to read you had an overall pleasant visit and liked your room. However, we are disappointed that we did not meet all of your expectations. We take your concerns seriously and appreciate the feedback. Our goal is to deliver outstanding service to every guest at every opportunity. Therefore, we hope that you will come back soon and let us show you the hospitality we are known for providing. Sincerely, Hotel Management
The only down falls for me were lack of vending services and most likely a homeless individual changing clothes in the middle of the parking lot.
Business response:
Angela, thank you for choosing Extended Stay America. We are happy that your overall stay with us was good. However, we apologize for any inconvenience you experienced due to the instances mentioned. It was a pleasure having you as our guest, and we look forward to your next visit. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Indianapolis - North - Carmel
How is Extended Stay America Select Suites - Indianapolis - North - Carmel rated?
Extended Stay America Select Suites - Indianapolis - North - Carmel has a 3.4 star rating with 1,040 reviews.
When is Extended Stay America Select Suites - Indianapolis - North - Carmel open?
Extended Stay America Select Suites - Indianapolis - North - Carmel is open now. It will close tomorrow at 12:00 a.m.