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Extended Stay America Select Suites - Indianapolis - North - Carmel
- Hotels
- Indianapolis, IN
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
9750 Lakeshore Dr., Indianapolis, IN, 46280, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
older, but worthwhile Staff was great, got me checked in quick. Room was fine. Building is slightly hard to find, signs are limited. The place is generally older and in need of updates, but worked fine for me. Small kitchen was fine. The location made it easy to hit the businesses I needed to get to.
Business response:
Matthew, it was a pleasure having you as our guest at Extended Stay America. We are glad to know our location worked well for your needs and that your well-equipped room, as well as the service provided by our front desk associates, added to your joy. Also, your feedback about our facilities is being shared with the appropriate individuals as we plan for future upgrades. We appreciate your business and hope to have the honor of hosting you again soon. Sincerely, Hotel Management
Affordable- Utilitarian- Not Fancy I had trouble finding the place because the sign was low to the ground and hidden by greenery. The front desk/lobby was really small, empty, outdated, messy and no one was at the desk. I thought maybe I was supposed to check myself in, but the attendant returned from delivering something to a room. The room was small but clean and nice. I found it odd that the flooring wasn't carpeted but after about ten minutes, I decided that ALL hotels should adopt their fake wood, CLEAN attractive floo... read more
Business response:
Wayward, thank you for your review. We are glad you liked our affordable rates and convenient location as well as your well-appointed room. That being said, we are sorry for the issues you encountered while here. Please know, to ensure cleanliness of kitchenware upon check-in, brand standards require us to make these items available at the front desk rather than leaving them in the suites. We have discussed your feedback with our front desk team to ensure a better experience moving forward. We look forward to serving you muc... read more
Decent hotel. This is a good hotel for a reasonable price. The location is a bit out of the way but the room was comfortable.
Business response:
Russ, thank you for choosing to stay at our hotel. We are glad to know you loved the convenience of our location and found us to be a good value in the area. It was a pleasure hosting you and we hope to see you again soon. Sincerely, Hotel Management
so-so Trash was not emptied when we got to our room, found a sock in our bed on the first night. Room smelled a little off, towels didn't look especially clean/fresh. No elevator. Grab and go breakfast prepackaged disappointment. "Queen" bed feels smaller than our queen at home, but firm. Saw a couple weird little bugs. Front desk did send someone to "freshen" the room after our first night.
Business response:
John, thank you for your review. Although you were overall satisfied with your visit, we are sorry for the cleanliness issues you encountered in your room and regret the inconvenience it caused. Your concerns have been shared with our Housekeeping team in an effort to improve our service moving forward. We hope you will consider giving us one more chance so we can redeem ourselves. Sincerely, Hotel Management
Location! Nice staff. Room was pretty clean. Great location.
Business response:
Michael, thank you for choosing to stay at Extended Stay America. We are delighted to read you had an enjoyable, comfortable stay and our location was perfect for your needs. We appreciate you being our guest and look forward to welcoming you back! Sincerely, General Manager
Quiet, nice place. Everything went well. Wish they had a bit more to offer for breakfast.
Business response:
Thank you for staying at Extended Stay America. We're delighted to know you found our location convenient and peaceful. We appreciate your positive feedback and look forward to having you back with us soon. Sincerely, General Manager
Business response:
Rinaldo, thank you for the nice rating of Extended Stay America. It makes us happy to know that we were able to deliver a pleasant stay to you. We appreciate your review and hope to have you as our guest again Sincerely, General Manager
Ok hotel for the money Very outdated. Vending machines not stocked and no change machine. Who carries $10 in change with them?
Business response:
Thank you for choosing to stay at our hotel. Although you liked the value we offer for the price, we are sorry that we missed meeting some of your expectation and regret the inconvenience it caused. I have shared your feedback with my management team in an effort to improve our service as well as facilities moving forward. We appreciate your business and hope to have the opportunity to welcome you back soon! Sincerely, General Manager
The main thing we were disappointed in was we asked for a coffee pot and coffe.. The guy brought them, but there were no cups in the room so we had to call him again... There were no silverware or plates p, glasses or anything... Kin of a pain
Business response:
Marvin, thank you for staying with us. Although you enjoyed your overall stay, we apologize for your disappointment with the in-suite amenities.As per our brand standards, kitchenware for your suite is available and kept at the front desk to ensure cleanliness, and our team gladly delivers these items to yoursuite. We will be sure our team communicates this more clearly going forward. Thanks for your feedback, and we hope to welcome you back soon. Sincerely, General Manager
Frequently asked questions about Extended Stay America Select Suites - Indianapolis - North - Carmel
How is Extended Stay America Select Suites - Indianapolis - North - Carmel rated?
Extended Stay America Select Suites - Indianapolis - North - Carmel has a 4.3 star rating with 684 reviews.
When is Extended Stay America Select Suites - Indianapolis - North - Carmel open?
Extended Stay America Select Suites - Indianapolis - North - Carmel is open now. It will close tomorrow at 12:00 a.m.