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Extended Stay America Select Suites - Jacksonville - Baymeadows
- Hotels
- Jacksonville, FL
About this business
Location details
8300 Western Way, Jacksonville, FL, 32256, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I like the bathroom that was about it and the price of the hotel
Business response:
Thank you for your review. We are glad you liked your well-kept bathroom and found us to be a fair value. However, we are sorry for not meeting some of your expectations. We value your business and truly hope you will give us another chance to prove that we are committed to providing an excellent experience. Sincerely, Hotel Management
Very gross Very gross
Business response:
Thank you for posting a review of your recent stay. We are truly sorry that the cleanliness of our hotel was not up to par and that we fell short of your expectations. We want to let you know that we are already working to address the problems you mentioned. The cleanliness of our hotel is our top priority and your review lets us know where we need to refocus our efforts. So, thank you, and please consider staying with us again in future. We would love for you to experience our hotel at its best. Sincerely, Hotel Management
Add chicken to the property just fine we proceeded to check into the room everything was good until we decided to turn in as we were getting ready for bed we noticed that there was bed bugs
Business response:
Thank you for taking the time to write a review. We take guest feedback seriously, as it allows us to continue to improve our guest experience. We appreciate your review and will be taking the necessary steps to ensure the issues you described do not occur. Sincerely, Hotel Management
Worst hotel I’ve ever stayed in. Pictures were nothing like the rooms. Kitchen with no cookware or utensils. Same towel/bed sheets for entire week. Loud guests who slam doors all day. Cleanliness...or lack thereof. Shower/sink had hard water and bathtub was stained and had hair from the previous guest.
Business response:
Thank you for your review. We apologize for the cleanliness issues you encountered in your room. Your feedback has been relayed to our housekeeping team, and we will make sure steps are taken so this doesn't happen again. We are also sorry for your disappointment with our hotel policy. Please know, our housekeeping services are provided to guests staying eight or more nights; however, these services are always available upon request for a minimal fee. Also, towels and linens may be exchanged at the front desk anytime and are... read more
The smell was terrible, the room was very dirty we even try to cancel the reservation with no luck. I will never go back to this property
Business response:
We sincerely apologize for the cleanliness oversights you encountered in your room. We have asked our housekeeping staff to make sure this room receives a deep clean. Also, our front desk is staffed 24 hours a day, so we would have been happy to move you to another room if you had alerted us. We appreciate your business and hope to have the opportunity to provide you with a better stay in the future. Sincerely, Hotel Management
if you don't expect much you won't be disappointed Stay only if you don't have other options......
Business response:
James, thank you for being our guest. We are sorry you did not enjoy your stay, and we apologize for failing to live up to your expectations. Thank you again for your feedback, and we hope you will return so we can have an opportunity to provide you with a better experience. Sincerely, Hotel Management
It was the only property available in Jacksonville for the FL/GA game.
Business response:
Thank you for choosing our hotel for your stay. We were disheartened to see the rating and sincerely apologize for not living up to your expectations. We value your business and truly hope you will give us another chance to prove that we are committed to providing an excellent experience. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Jacksonville - Baymeadows
How is Extended Stay America Select Suites - Jacksonville - Baymeadows rated?
Extended Stay America Select Suites - Jacksonville - Baymeadows has a 3.2 star rating with 2,275 reviews.
When is Extended Stay America Select Suites - Jacksonville - Baymeadows open?
Extended Stay America Select Suites - Jacksonville - Baymeadows is open now. It will close tomorrow at 12:00 a.m.