Extended Stay America Select Suites - Jacksonville - North

Emily 

on Expedia

3 years ago

NEVER AGAIN Awful!!! We arrived and checked in. We were thankfully offered a non-smoking room despite accidentally choosing a smoking room. When we arrived to our room within 3 minutes we had to kill 6 roaches… we left for dinner and came back to MORE including BABIES all over the floor. I went down to the lobby as quick and possible to complain where the lady in the lobby was not surprised at all and hardly apologetic. She offered us another room on their “best floor”. Thankfully it didn’t have roaches but it smelled AWFUL ... read more

GLORIA 

on Expedia

3 years ago

The worst!!! Roaches were everywhere!!! Do not stay here!!! 

Isai 

on Expedia

3 years ago

This hotel is horrible. There was no one at the desk, just a phone on the wall with direction on how to ckeck in.. called about 5 times and no one answered. The small lobby smelled horrible like if someone had puked. i did not wait for the staff to ckeck me in and decided to leave and go to another hotel 

Julious 

on Expedia

3 years ago

Room had roaches everywhere 

Justin 

on Expedia

3 years ago

Not a so great stay Found 2 roaches in the room and also the remote wasn’t working 

crystal 

on Expedia

3 years ago

Worst hotel ever This is by far the worst hotel I have ever walked into. When we walked in the room we could barely breathe because of the smell of the chemicals they use to kill all the roaches that are laying everywhere. We immediately left and went to dinner and booked a room somewhere else. This hotel does not look like the pictures at all