Extended Stay America Select Suites - Jacksonville - North

Nokware 

on Expedia

3 years ago

UNACCEPTABLE!! UNSANITARY!! Where do I begin? Customer service? Non-existent. Mat comes across as though you are bothering him and he is doing you a favor, not that you are a paying guest. I watched his interaction with the guest who checked in before is. Very rude. Let's get to the room. 2 washcloths and 2 towels. NO HOUSEKEEPING SERVICE. If you want more towels, like normal people do, you must take your used towels to the front desk to exchange them for "fresh" towels. I use the word "fresh" lightly. Did I mention you have... read more

Anonymous 

on Expedia

3 years ago

Rough night at Woodsprings Check in was nice and swift. Rep had my info and all done and waiting on me. That was impressive! The issue was the room and it was infested with roaches! As soon as we stepped inside we killed way more than 10 roaches before we even put Our bags down. Which we never opened in the room. Roaches Coming out of everywhere. We drove all night and if not for that and room non refundable and all hotels no vacany we would’ve definitely left. Very uncomfortable all night due to roaches crawling on top of c... read more

ashley 

on Expedia

3 years ago

The property had roaches. 

Wendy 

on Expedia

3 years ago

Maybe a little too no frills No frills hotel close to the Jacksonville airport. Main issues were proximity to I95 and hearing road noise all night. Also there were small bugs in the room perhaps some baby roaches and small beetles. Room is an efficiency with a large fridge and two stove burners which would be nice for a longer stay. I would not recommend if you are a light sleeper or get freaked out at the sight of bugs.