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Extended Stay America Select Suites - Jacksonville - North
- Hotels
- Jacksonville, FL
About this business
Location details
10520 Balmoral Circle West, Jacksonville, FL, 32218, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Thank you for taking the time to review your stay at our hotel, Latinia. We are so sorry that you did not thoroughly enjoy your time at our hotel. We apologize that we failed to exceed your expectations but hope that you give us another opportunity to show you a much better experience the next time you are in the area.
I normally do not do reviews however, this hotel was not at all as it was presented in the ad online. It smells of dog, the furniture is broken, the lights turn on throughout the night in the room, there are no amenities, and the staff was unwilling to help or direct us as to where we could get things within the facility
Business response:
We are terribly sorry for the many troubling experiences that you encountered during your time with us. Our staff works hard to deliver a stay that is clean and comfortable and we are so disappointed that this did not come across during your time with us. We will make sure that we address these issues with our housekeeping and maintenance team for further action and review so that we can prevent these problems in the future. We wish you all the best in your future travels.
The hotel was not clean, and did not have a great smell. Room service and cleanup was none existent.
Business response:
So sorry to hear that your room was not clean and comfortable and that you also experienced an issue with an unpleasant odor. This is certainly not the wonderful stay that we intended for you to have but appreciate the feedback so that we are able to continue to improve in these areas.
Wouldn't stay there seem like addicts live there.
Business response:
We’re sorry to hear that you had an unpleasant impression of other guests. Thank you for sharing your feedback with us.
Do Not stay here they have roaches and bed bugs they need to be shut down!
Business response:
We take this feedback very seriously. Thank you for letting us know.
Roaches They had roaches not one nor two they had ALOT
Business response:
Thank you for your comments. We take suspected pest sightings very seriously and initiate swift action to be sure our property stays bug-free. We are distressed that you got such a bad impression of our hotel.
Bates Motel Not a place for weary travelers. Transient locale. Front desk was in the rear of building. Unprofessional, unclean greeter. Refused room. Run down at the end of a rural road
Business response:
We are deeply disturbed to learn that this was your impression of our hotel. We are sorry that you did not get a more pleasant impression of us and we wish you the very best in your future travels.
There were nothing likeable abt this place Location was down a street with nothing else Rhe building old looking inside and out Name was value place at one time
Business response:
We are sorry to not have meet your standards during this visit. Ronald Greene GM.
Business response:
We are truly sorry to not have meet your expectations. Please contact the hotel direct so we can better serve you. Ron Greene GM
Frequently asked questions about Extended Stay America Select Suites - Jacksonville - North
How is Extended Stay America Select Suites - Jacksonville - North rated?
Extended Stay America Select Suites - Jacksonville - North has a 3.2 star rating with 1,348 reviews.
When is Extended Stay America Select Suites - Jacksonville - North open?
Extended Stay America Select Suites - Jacksonville - North is open now. It will close tomorrow at 12:00 a.m.