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Extended Stay America Select Suites - Jacksonville - Salisbury Rd. - Southpoint
- Hotels
- Jacksonville, FL
About this business
Location details
4693 Salisbury Rd., Jacksonville, FL, 32256, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Spacious,Quiet after 10PM which is important after a day of activities.No hanging in lobby or hallways.My only thing is housekeeping needed a little more (towels ,bed linen & sheets should be changed at least every two days not weekly some hotels & inns do it everyday doing so would really catv some vustomes attention
Business response:
Thomas, thanks for posting your review of Extended Stay America. It feels great to know you liked our calm atmosphere and that you had a relaxing stay in your well-appointed room. Your constructive feedback is appreciated, and we hope you will come back to see us soon. Sincerely, Hotel Management
It was ok not the best nor the worse but for over $100 a night could have been better.
Business response:
Thank you for the feedback about your stay at our hotel. We are happy to know your overall experience was enjoyable, but we are sorry if any inconvenience was caused to you. We hope you will give us a second chance to make a better impression the next time you are in the area. Sincerely, Hotel Management
Business response:
Thank you for evaluating your stay. Your review indicates we have room for improvement in some areas. We hope you will give us a chance to redeem ourselves the next time you are in this area. Sincerely, Hotel Management
Breakfast Everything was ok, room was clean, only problem was that said breakfast was from 6-9am and I kept going back between those times and there was NO breakfast at all. Ask one staff and they said it was coming soon. By the the time I check out by 10am I wasn’t able to eat.
Business response:
It was a pleasure to have you as our guest at Extended Stay America. We are delighted to read you had a comfortable stay and liked the cleanliness of your room. Your feedback will be shared with our Brand Leaders to assist them when determining new breakfast offerings for future implementation. Thank you again for taking time to write about your stay. We look forward to your return visit. Sincerely, Hotel Management
Nice hotel close to the area I needed to be at Loved saying at this hotel if I ever need to be in that area again I will choose the same hotel
Business response:
It was wonderful to read your review and find out how much you enjoyed your stay with us. We are happy that our location was perfect for your needs and helped make your trip to the area a total success. Thank you very much for sharing your experience so future guests can see what makes the Extended Stay America an excellent choice. Sincerely, Hotel Management
Room was ok not best of room but suitable I thought no could have better breakfast in morning
Business response:
Thanks for evaluating your experience at our hotel. We are pleased to read you liked many aspects of our hotel and had a comfortable stay with us. However, we are sorry for the disappointment you had with our breakfast. Your feedback will be shared with our Brand Leaders to assist them when determining new breakfast offerings for future implementation. We hope to have the opportunity to serve you again on your future visit to our city. Sincerely, Hotel Management
Business response:
We appreciate you choosing our hotel and for providing your rating. It was good seeing you were satisfied with our service and facilities, but we are sorry that we couldn't hit the mark of your expectations for a perfect visit. We hope you'll choose to stay with us in the near future. Sincerely, Hotel Management
The staff was very friendly and accommodating - our first room 229 was dirty: sticky floors, dirty sink in kitchen,dirt & stains on pullout mattress, no sheets, no pillows. They moved us to room 233 - better but blanket had stains, no chair at counter to eat- room smelled stale
Business response:
Thank you for sharing your feedback. Although you liked our service during your pleasant stay, we apologize for the cleanliness issue. Your feedback is shared with our housekeeping team to ensure we step up our game and ensure we deliver better service going ahead. Please give us another chance to deliver you with an exceptional experience. Sincerely, Hotel Management
According to website we were supposed to have breakfast. there was nothing except for coffee!! The girl at the front desk knew nothing, but did apalogize. there was no blanket in our room and there were no cups provided. will not stay in one of these again.
Business response:
Genevieve, we are sorry our hotel does not meet your expectations. We will verify the information on our website is current and accurate so our guests are aware of our amenities and offerings. Please note, kitchenware and toiletries are available at the front desk as per the brand standard and are always complimentary. We hope you will return so we can make it up to you. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Jacksonville - Salisbury Rd. - Southpoint
How is Extended Stay America Select Suites - Jacksonville - Salisbury Rd. - Southpoint rated?
Extended Stay America Select Suites - Jacksonville - Salisbury Rd. - Southpoint has a 3.1 star rating with 2,615 reviews.
When is Extended Stay America Select Suites - Jacksonville - Salisbury Rd. - Southpoint open?
Extended Stay America Select Suites - Jacksonville - Salisbury Rd. - Southpoint is open now. It will close tomorrow at 12:00 a.m.