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Extended Stay America Select Suites - Kalamazoo - West
- Hotels
- Kalamazoo, MI
About this business
Location details
1653 S 11th St, Kalamazoo, MI, 49009, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Unbelievable place. So creepy
Business response:
Dear ION, We are sincerely sorry for your less-than-satisfactory experience at our hotel. Your feedback is invaluable to us, and we are committed to using it to improve our services. We would be honored if you would give us another chance to show you the exceptional stay we strive to provide. Sincerely,Hotel Management
Excellent Staff…Facilities are second rate
Business response:
Dear ira, Thank you so much for sharing your experience with us. We are grateful for your kind words about our staff. However, we want to extend our sincere apologies for not doing so in the areas you outlined. Your input is valuable, and we will explore ways to address this to ensure a delightful experience for our guests. We look forward to welcoming you back for another visit in the future.Sincerely,Hotel Management
Ive tried to call and email. Please call me . We had to leave after 10 minutes of checking in. We had a saftey concern along with bedding. Please help us. We had to get a.different hotel. The window was closed by the time we tried to leave
Business response:
Dear For, Thank you for bringing this to our attention. We take these matters very seriously and will take the necessary actions to address them adequately.Sincerely,Hotel Management
The room was dirty , floors sink the walls in bathroom.
Business response:
Dear James, Thank you for your valuable feedback regarding your recent stay at our hotel. We are sorry that your room was not up to our usual standards of cleanliness and comfort. Thank you for bringing this to our attention. Your feedback is important to us, and we assure you that we will take prompt action to address the issues and ensure our guests have a comfortable stay. We hope to make it up to you and provide you with the exceptional service that we are known for. Sincerely,Hotel Management
There's no hot water in the shower!!!
Business response:
Dear Ya, We sincerely apologize for the inconvenience you experienced with the lack of hot water in the shower during your stay. Your comfort is of the utmost importance to us, and we understand how frustrating this issue must have been for you. Please know that we take this matter seriously and are actively working to address it to ensure that our guests have a comfortable and enjoyable experience. We hope to welcome you back in the future and provide you with the exceptional service and amenities you deserve. Thank you for... read more
Frequently asked questions about Extended Stay America Select Suites - Kalamazoo - West
How is Extended Stay America Select Suites - Kalamazoo - West rated?
Extended Stay America Select Suites - Kalamazoo - West has a 3.1 star rating with 787 reviews.
When is Extended Stay America Select Suites - Kalamazoo - West open?
Extended Stay America Select Suites - Kalamazoo - West is open now. It will close tomorrow at 12:00 a.m.