Extended Stay America Select Suites - Kalamazoo - West

Stephania 

on Expedia

3 years ago

Worst place ever Most disgusting place we have ever stayed at. Cigarettes in hall, urine in hallway. Smelled gross. Nasty Frig, dirty bed wired wiring of light switches. The smell everywhere was bad!! 

Jacob 

on Expedia

3 years ago

First off let me start by saying Kevin as the manager is the only professional staff member here. The night front desk person was very unprofessional.(didn’t get her name.) Now to the room, the room was “ok” but had bugs/flys all in them, never had a refresh of towels with my 4 night stay. 

Zubair 

on Expedia

3 years ago

Never checked on through Expedia 

Keoshi 

on Expedia

3 years ago

The staff was terrible except Latoya. Latoya was wonderful and she represented herself and the hotel wonderully however other front desk staff was very rude and very disrespectful. My husband and I did not like how we was treated and we will not be back. That hotel need new management or need to have all employees learn manners and take a page out of Latoya book. She was perfect and always positive. My husband and I would love for Latoya to be reconginzed for her positive attitude great behavior and wonderful personity that ... read more

Melissa 

on Expedia

3 years ago

This hotel is a mess. The lobby closes at 10:00 which was fine but when we called from the phone on the wall we have to wait 20 minutes for the lady to arrive to the desk to let us in. The bed was a full-ish size with a sheet and a thin bed cover and it had two pillows on it. It was on a steal spring frame and was highly uncomfortable. Around the tub in the bathroom was extremely dirty and moldy.