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Extended Stay America Select Suites - Kansas City - South - I-49
- Hotels
- Kansas City, MO
About this business
Location details
11301 Colorado Avenue, Kansas City, MO, 64137, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The whole experience was terrible. The rooms looked nothing like the pictures that are on the website. Too expensive for the condition of the room. Wasn't able to get an iron in our room until after 10am. We will not be staying here again. I have stayed at a hotel 8 in better quality than this room.
Business response:
Thank you for taking the time to rate and review your stay with us, Kimberly. We sincerely apologize for the issues that you encountered We will work hard to improve in these areas for all our future guests. Thank you for allowing us to host you and we wish you all the best in your future travels.
just absolutely filthy. roaches. never again.
Business response:
Thank you for the review of your stay, Erika. We are so sorry that your first experience with us was not the clean, comfortable and exceptional stay that we intended for all our guests. We apologize for the problems with the overall cleanliness and experience that you had while with us. Thank you for sharing your experience with us as we are constantly looking for ways to improve.
Business response:
We are sorry you did not thoroughly enjoy your stay with us and hope you'll give us an opportunity to impress you the next time your travels bring you to the area, Renise.
I would not recommend it.
Business response:
Thank you for taking the time to rate and review your stay with us, Taylor. We hate to see that we did not earn your recommendation. We would love to welcome you back so that we can show you our improvements.
There was no one in the lobby for le to check in I waited for over an hour for someone to come no came I had to check into another hotel
Business response:
We are so sorry that your review rating does not reflect the exceptional experience that we intended for you. Thank you for giving us a chance and we wish you all the best in your future lodging experiences.
Business response:
We are so sorry that your review rating does not reflect the exceptional experience that we intended for you. Thank you for giving us a chance and we wish you all the best in your future lodging experiences.
Don't stay here!! Dirty linens and room.
Business response:
Thank you for taking your time to review your stay. We are so sorry for the issues that you encountered with the cleanliness and will forward this concern directly to the team at the property for immediate resolve. Thank you for allowing us to host you and we wish you the best in your future travels.
Business response:
Thank you for your rating, Latisha. We are so disappointed to see the low rating and apologize for any issues that you had that led to the low score. We will use this as an opportunity to improve.
Frequently asked questions about Extended Stay America Select Suites - Kansas City - South - I-49
How is Extended Stay America Select Suites - Kansas City - South - I-49 rated?
Extended Stay America Select Suites - Kansas City - South - I-49 has a 2.7 star rating with 1,238 reviews.
When is Extended Stay America Select Suites - Kansas City - South - I-49 open?
Extended Stay America Select Suites - Kansas City - South - I-49 is open now. It will close tomorrow at 12:00 a.m.