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Extended Stay America Select Suites - Kansas City - South - I-49
- Hotels
- Kansas City, MO
About this business
Location details
11301 Colorado Avenue, Kansas City, MO, 64137, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Roaches in my room, no receptionist after 8:00 pm I think so when I found the roaches at 9:45pm nobody can’t help me, leave the hotel without anybody been able to help,
False advertisement, specifically with the pictures of the rooms. Rooms dont look nothing like it. Old furniture
Check un was supposed ti be at 3 but my room was ready until 4, the room was disgusting. Ended up not staying and left within an hour.
Business response:
Thank you for taking the time to review your stay, Roxana . We appreciate you highlighting the areas that deserve our attention and will forward this feedback to upper management. Best wishes in your future travels.
Horrible everything
Business response:
Oh no! We are terribly sorry to see that you did not love your time with us. We would love another chance to show you a much better experience.
The whole experience was terrible. The rooms looked nothing like the pictures that are on the website. Too expensive for the condition of the room. Wasn't able to get an iron in our room until after 10am. We will not be staying here again. I have stayed at a hotel 8 in better quality than this room.
Business response:
Thank you for taking the time to rate and review your stay with us, Kimberly. We sincerely apologize for the issues that you encountered We will work hard to improve in these areas for all our future guests. Thank you for allowing us to host you and we wish you all the best in your future travels.
just absolutely filthy. roaches. never again.
Business response:
Thank you for the review of your stay, Erika. We are so sorry that your first experience with us was not the clean, comfortable and exceptional stay that we intended for all our guests. We apologize for the problems with the overall cleanliness and experience that you had while with us. Thank you for sharing your experience with us as we are constantly looking for ways to improve.
Business response:
We are sorry you did not thoroughly enjoy your stay with us and hope you'll give us an opportunity to impress you the next time your travels bring you to the area, Renise.
I would not recommend it.
Business response:
Thank you for taking the time to rate and review your stay with us, Taylor. We hate to see that we did not earn your recommendation. We would love to welcome you back so that we can show you our improvements.
Frequently asked questions about Extended Stay America Select Suites - Kansas City - South - I-49
How is Extended Stay America Select Suites - Kansas City - South - I-49 rated?
Extended Stay America Select Suites - Kansas City - South - I-49 has a 2.7 star rating with 1,192 reviews.
When is Extended Stay America Select Suites - Kansas City - South - I-49 open?
Extended Stay America Select Suites - Kansas City - South - I-49 is open now. It will close tomorrow at 12:00 a.m.