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Extended Stay America Select Suites - Kansas City - Stadium
- Hotels
- Kansas City, MO
About this business
Location details
8805 Leeds Road, Kansas City, MO, 64129, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Stood at front counter for 10mins while the worker was playing slots behind the wall. Multiple ppl living there and smoking weed. Room was bare walls damaged smelt like cigarette in the elevator that takes 10 mins too get too your floor. Also elevator shook and felt like it was gonna get stuck when you landed on your floor.
Nasty!
Business response:
Dear Anthony, Thank you for sharing your review. We genuinely care about ensuring the comfort of all of our guests, and we apologize if we did not meet these expectations. We hope you will consider giving us another chance on your next visit to Kansas City so we can provide you with the outstanding stay you deserve. Sincerely, Hotel Management
No Ice machine , I was not expecting but on the booking says complementary a breakfast sack???? Where.the floor in the room was sticky my husband clean it and the cloths were filthy dirty the chest drawers had human hairs and dust toilet had a black ring ,dirty smell bed was smaller than a queen very uncomfortable the bottom sheet was dirty had dirt on it I had to remove and used the top sheet as the bottom.
Business response:
Dear Josefina, Thank you for taking the time to review your stay. We’re truly sorry your experience was so disappointing and did not reflect the quality we aim to provide. What you described is unacceptable, and we understand how frustrating and uncomfortable it must have been. We sincerely apologize for the condition of the room and the confusion around the amenities. Your feedback has been shared with our team so we can take immediate steps to address these issues. We hope you’ll consider staying with us again for a more s... read more
Sad Hotel by the Stadium There are plenty of below average things about this hotel. The only positive is that is a walk from from stadiums in Kansas City. Even then the walk is treacherous because of the lack of sidewalks. The bad things are too much to list but I’ll try. The bad: uncomfortable beds, dirty room, dirty floors, dingy sheets, low water pressure, dirty restrooms, shady staff. The parking was free, but this hotel was just had. We originally booked 2 nights but couldn’t stay the second night because of the overall... read more
Business response:
Dear Jesus, Thank you for choosing us and for sharing your comments. It is very understandable how these events detracted from a relaxing and seamless visit. We strive to create an exceptional, memorable stay for each guest, so please accept our apologies that this was not your experience. We are grateful that you have brought these concerns to our attention, as we continually grow and improve based on our guests' feedback. We hope to have another occasion to host you in the future and provide you with the seamless stay you ... read more
We Could Not Stay At This Place This place was dirty and smelled. I could not stay at this we ended up leaving and did not stay.
Business response:
Dear Anthony, Thank you for sharing your feedback. We sincerely apologize for the condition you described and understand how disappointing it must have been. Your observations about the condition of the accommodations and the overall environment are taken seriously and have been shared with our team for careful review and improvement. We appreciate you bringing this to our attention and hope you will consider giving us another chance in the future to provide a much better visit. Sincerely, Hotel Management
Infested with roaches, not clean, noisy all night, lights did not work correctly, toilet flush issues, bad bed,
Business response:
Dear Ron, Thank you for taking the time to share your experience. We sincerely apologize for the many challenges you encountered during your stay. Providing a safe, clean, and comfortable environment is extremely important to us, and we are truly sorry we did not meet that standard during your visit. We take matters like pest control, room condition, and overall guest comfort very seriously. Your concerns have been shared with our team as we work to enhance future guest experiences. We appreciate you bringing these matters t... read more
Frequently asked questions about Extended Stay America Select Suites - Kansas City - Stadium
How is Extended Stay America Select Suites - Kansas City - Stadium rated?
Extended Stay America Select Suites - Kansas City - Stadium has a 3 star rating with 1,729 reviews.
When is Extended Stay America Select Suites - Kansas City - Stadium open?
Extended Stay America Select Suites - Kansas City - Stadium is open now. It will close tomorrow at 12:00 a.m.