Extended Stay America Select Suites - Laredo

Gilberto 

on Expedia

3 years ago

The place is run down, cabinet door missing and not replaced. Door frame to restroom falling down who knows what splattered on picture not cleaned. Fixtures are run down. Very poor conditions. This place shot not be recommended by Expedia. 

Monica 

on Expedia

3 years ago

Unfortunately didn't even get to stay at the property due to over booking. Instead of calling us a few days before our trip they called us a few hours before our stay and didnt have any other option for us. We were looking forward to it. Very bad experience. 

monica 

on Expedia

3 years ago

When we checked into hotel it was during the day at about 3pm, we didn’t stay long as the only reason we were 2 hours from home was a basketball tournament that my son was playing in. When we returned that evening we ate the dinner we brought in and noticed there were roaches crawling in and out from behind the stove. We then noticed that we could not turn on the shower as there was nothing to turn it on with. There was also splatter across the cabinets in kitchen that could have possibly been blood as it was a dark reddish ... read more

Jose 

on Expedia

3 years ago

You get what you pay for The front desk woman was very nice. The room itself looked nice but once being in there for a couple of minutes you could see stains on the bathroom sink/wall. Saw multiple roaches and spiders. The beds were not comfortable at all and the a/c was not cooling at all. Also there was a lot of movement at night people where yelling and you would here doors slamming and opening all night long. 

J H 

on Expedia

3 years ago

Our business stay was very bad. The front desk had issues with our reservations at the start of check-in. Five of our six rooms were double booked. Thirty minutes later, they were NOT double booked. Then an hour later two of the rooms were still double booked. So, we had employees staying in two different hotels miles apart with limited transportation. The rooms were NOT clean and had bugs. The mattress were the worst. The showers did NOT drain properly, and the water pressure was a very poor. Needless to say, it was a horri... read more

Fernando 

on Expedia

3 years ago

After 7pm no front desk service or staff to help you not really clean the elevator or hall ways they could do better, won’t stay there anymore! 

Sandy 

on Expedia

3 years ago

It has bugs 

Beronica 

on Expedia

3 years ago

Horrible service Hotel canceled our reservations with out leting us know ahead of time.