Extended Stay America Select Suites - Laredo

Jackie 

on Expedia

5 years ago

There is absolutely nothing to like about this hotel. No housekeeping , they don’t throw out your trash. They charge extra for linen. This considering I paid to stay 25 days there! Cockroaches in the room. Elevators full of cigarette smoke 

Pako 

on Expedia

5 years ago

Check in and out are horrible with no one in the front desk. Uncomfortable mattress. 

Roberto 

on Expedia

5 years ago

Bad service Worse stay, bad customer service 

Anonymous 

on Expedia

5 years ago

완전 별로 분명 예약을했고 확인메일까지 가지고있었지만 방이없다고했다..그후에 확인번호를 알려주니까 다른손님이 방금전 방하나를 취소를했다며 방을내줬다 하지만 우린 남자둘이었는데 싱글배드하나인방을줘서 둘이서 좁은곳에서 함께잤다 

Anonymous 

on Expedia

5 years ago

Room smell funky. Today at 8:00 i call the phone on the invoice ask for a service request because shower faucet did not work phone reception said they would be in a wild and still 823 am and they havent show up. My son came for a baseball tourmentand none of us couldn'ttake a shower so im offset 

Anonymous 

on Expedia

5 years ago

Absent Staff I was not able to check in. 

Anonymous 

on Expedia

5 years ago

There were cockroaches. When I complained and said its normal. Room smelled weird. 

Virginia 

on Expedia

5 years ago

Mal servicio, reservé con tiempo habitación no fumadores y al llegar me dieron de fumadores porque no había más. Horrible olor, con cucarachas. Pésima experiencia. No me gusta que no haya personal de front desk las 24 horas, es un problema si necesitas algo fuera del horario de servicio. Horrible