Extended Stay America Select Suites - Laredo

Renee 

on Expedia

3 years ago

Check in was horrible, they tried to re-charge me for my room. The room was waaayyyyyyy more expensive through Expedia than actually going to the hotel and paying for it in person. I wasted so much time looking for a deal and still paid more the the actual cost of the room. Checking in took almost 15 minutes even though everything was done online and I was the only person in the lobby. The bed is ridiculously uncomfortable with no box spring and the cheap bed frames that look like they came from Amazon that make so much nois... read more

Lorena 

on Expedia

4 years ago

Staff was very rude 

Anonymous 

on Expedia

4 years ago

Front desk staff long conversation with guests causing a line of tired guests checking in. No Washcloths n cabinets have buildup dust n shower head not working n sqeeky beds 

Anonymous 

on Expedia

4 years ago

The area by the elevator smelled like pee. The room was really small and smelled dirty. There were a lot of bugs on the wall, counter, and table. I sat on the bed and sank in. The mattress was super noisy and worn out. There was no blow dryer. I didn't feel safe in the hotel or in the parking lot. We checked out within an hour and ended up booking a room at a much better and clean hotel by the airport. The only good thing I have to say is that the front desk attendant was friendly. 

Anonymous 

on Expedia

4 years ago

Bugs 

Rodolfo 

on Expedia

4 years ago

Most uncomfortable stay I wasn't happy with my stay I was charged $35 even though it's pet friendly and it wasn't even time to check out when a man was trying to get in my room without even knocking so uncomfortable scary I will never stay there again 

Anonymous 

on Expedia

4 years ago

Didn’t like anything and would never have chosen to do so if there had been any other choice.