Extended Stay America Select Suites - Laredo

Anonymous 

on Expedia

4 years ago

Great Staff not so great guests I've been staying here for about 4 weeks now as I'm a traveler in the medical profession The people at the front desk are friendly and professional, but the hotel guests are a different story. The first floor is full of families LIVING here like an apartment complex so the kids are constantly running up and down the first floor halls (I'm not on the first floor, but see them everyday when I get off work). I'm on the 2nd floor and have THE NOISIEST neighbor ever and no matter what the hotel emp... read more

Avelino 

on Expedia

4 years ago

Disappointed bed mattress old make noice ,a/c don’t work good,bath not clean ,found shirt from another person at bath room ,bath room infected whit rouch and insect 🐜 talk to cosstumer service front desk she don’t apologize nothing very disappointed never used this hotel again hope improve soon very bad night at this location mr sanchez 

Wycliff 

on Expedia

4 years ago

My room was like a smoking chimney. I doubt it was cleaned. I always get a nonsmoking room and the staff failed to mention that this was a smoking room. So am all awake at 2am smelling like I slept in a public smoking area. My truck could have been more comfortable, wouldn't recommend for nonsmokers. 

Anonymous 

on Expedia

5 years ago

Terrible service by the front desk manager wanted to charge me extra for checking in early due to a family emergency. They even said that for one night they will not let me checking in early 

Benito 

on Expedia

5 years ago

Charged for “damaged sheets” 

Woodspring 

on Expedia

5 years ago

Refused front line workers doesnt want nurses there 

Lizeth 

on Expedia

5 years ago

Diot manager Manager act like he's doing you a favor 😂 but he's just a unhapy human that tskes it with the customers you have to pay to get towels to get clean sheetsyou have to payfor everything but i wont come back i did it judt in csse he was fired or something but he's still there so i went to another hotel gor the two more weeks that i have to stay in laredo so no more money for this creeps 

Israelruiz 

on Expedia

5 years ago

Rooms are trashy , they dont do any service to the rooms last time im stay on this one 

luis 

on Expedia

5 years ago

Well everything was great til one of the queen bed had to much lumps in it and we didn't have a good rest 😪 we decide not to make a deal cause we were to tried from a 6 hour drive...