Extended Stay America Select Suites - Las Cruces

Anonymous 

on Expedia

4 years ago

Not recommend While the outside was clean, the entry way, hallway, elevator and room were Not clean. The hallway was smelly, like greasy food. There was trash & food particles on the elevator floor. There was no TV or phone in the room. The Staff was indifferent to our inquiries, so we packed up and left. I would Not recommend this hotel. 

Anonymous 

on Expedia

4 years ago

I booked 2 rooms non-smoking when we check in at 9 pm 3/16 -3/23 a week stayed the front desk told us they don't have any non smoking room because we book through Expedia.com . Only have 2 smoking rooms available. We can cancelled or go somewhere else. We didn't have any choice because it was getting late. We occupied room 411 & 419. Sad to say room 419 drawer next to the bed have 6 cigarette lighters with many needles very obvious previous occupations smoke drugs in the room, Also, underneath the 2 beds empty Pepsi bottles,... read more

Salami 

on Expedia

4 years ago

Horrible I had left my stuff in the room and the three it In the dumpster was not happy with wat they did wouldn’t recommend no body to go there 

Silvia 

on Expedia

5 years ago

Service was ok but the room was awful. We didn’t even stay one night. Today is maybe 30 mins and we left to get another hotel. Thank you hotel.com for your help! 

April 

on Expedia

5 years ago

AVOID!! The room was not cleaned in between guest. Puboc hair all over the floor and beds, bloody sheets, floor filthy. Advised front desk of the condition and they only changed the sheets, no other cleaning done. During Covid pandemic, cleaning should be number one priority, but wasnt even completed. Non smoking rooms smell like smoke. Environment felt unsafe. 

Anonymous 

on Expedia

5 years ago

Doesn't provide any toiletries or even soap or toilet paper. Also 2 bath towels and a bath mat is all the towels you'll get.