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Extended Stay America Select Suites - Las Cruces
- Hotels
About this business
Location details
88001, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Worst Hotel Ever Worst hotel I’ve ever stayed in. Place was dirty, cockroaches in both rooms I purchased, dirty towels and dirty bedding. To top it off, no working TV. I would never recommend anyone to stay there and if I was a part of Hotels.com, take it off your inventory.
Business response:
Dear John, Thank you for your recent review of your stay at our hotel. We were sorry to read your comments and would like to start by offering you our apologies for any inconvenience caused to you. We have shared your feedback with our team, so these issues do not happen again. We look forward to having you stay with us again so we can provide you with the flawless visit you deserve.Sincerely,Hotel Management
Awful hotel My stay was awful, very loud people screaming and yelling. Staff seems not present AT ALL and would not help. A lot of homeless hanging around the parking lot, building fires. Not an ideal stay for the price I paid. Motel 6 would have been better.
Business response:
Dear Guest, Thank you for being our guest and informing us about your stay. Please accept our sincere apology for your difficulties with our service and the noise issues you experienced. We have discussed your comments with our team and will make changes to serve our guests better. Thank you again for your candid feedback, and we hope you will come back to experience our hotel the way you should have during this visit.Sincerely,Hotel Management
Meh. The beds were stiff and not very secure. There were roaches crawling about and it was not very cleanly
There were multiple cockroachs in the bathtub as well as on the stove . The availability of the front desk was very inconvenient and the staff was unfriendly.
The dirtiest hotel i have ever seen there was roaches and trash and gum on the floor in my room air conditioner wires were exposed and there was dog hair and human hair all over the bed
This is NOT a hotel! It’s an apartment building! DO NOT STAY HERE!! Let’s start at check-in. We arrived very late, at 2:08 a.m., only to find they stopped checking people in at 2:00 a.m. so they cancelled our room! Having no options, I had to pay the hotel for the same room I already paid for through Expedia! Then we get in our room and being dead tired, pulled the covers back to find hairs, lots of them, in our “clean” sheets! The next morning I got up to shower and found no wash clothes and only 2 towels! No soap to wash m... read more
Frequently asked questions about Extended Stay America Select Suites - Las Cruces
How is Extended Stay America Select Suites - Las Cruces rated?
Extended Stay America Select Suites - Las Cruces has a 3 star rating with 678 reviews.
When is Extended Stay America Select Suites - Las Cruces open?
Extended Stay America Select Suites - Las Cruces is open now. It will close at 6:00 p.m.