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Extended Stay America Select Suites - Las Cruces
- Hotels
About this business
Location details
88001, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Disappointing Upon arrival was told they did not have a room even though we had a reservation. Receptionist was the only one cleaning the r rooms and checking people in.
Terrible customer service I showed up to check in and was met with a hand drawn sign that stated “Sold Out”. Thinking that I had a reservation and all I had to do was check in, I was sorely wrong. I called the front desk phone as there was no one at the front desk and was told that there was no vacancies. I stated that I was already reserved and just needed to check. I was told tough luck and I literally told “you can yell or scream about this, it makes no difference”. So I walked away with no room. Come to find out I was ch... read more
Nothing unique, dirty linen, stain dirty blanket, hairs in sheets, no mattress cover grossly stained mattress, I was told they were short handed with staff and the mattress covers were on back- order😡…
I feel like i am in a mental hospital honestly
This property was overbooked and after we paid in full and we’re forced at midnight to find other accommodations now we are being refused a refund! Hello Lance, Thank you for contacting Expedia. We apologize for the inconvenience that you have experienced. We have contacted Extended Stay America Select Suites - Las Cruces to see if they could make an exception and grant a refund. Unfortunately, after multiple tries, we weren't able to obtain an approval from the property manager to waive the cancellation fee. This means the ... read more
Worst Hotel Ever Worst hotel I’ve ever stayed in. Place was dirty, cockroaches in both rooms I purchased, dirty towels and dirty bedding. To top it off, no working TV. I would never recommend anyone to stay there and if I was a part of Hotels.com, take it off your inventory.
Awful hotel My stay was awful, very loud people screaming and yelling. Staff seems not present AT ALL and would not help. A lot of homeless hanging around the parking lot, building fires. Not an ideal stay for the price I paid. Motel 6 would have been better.
Frequently asked questions about Extended Stay America Select Suites - Las Cruces
How is Extended Stay America Select Suites - Las Cruces rated?
Extended Stay America Select Suites - Las Cruces has a 3 star rating with 653 reviews.
When is Extended Stay America Select Suites - Las Cruces open?
Extended Stay America Select Suites - Las Cruces is closed now. It will open tomorrow at 9:00 a.m.