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Extended Stay America Select Suites - Louisville - South
- Hotels
- Fairdale, KY
About this business
Location details
6310 Commerce Park Ct, Fairdale, KY, 40118, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Thank you for taking the time to review your recent stay at our hotel. I'm sorry we didn't get your recommendation and wish that our accommodations had better met your needs during this stay.
Not Recommended Unless you are planning to basically live here on an extended stay, I would not recommend booking for a couple nights stay.
Business response:
Thank you for taking time to review our hotel. We are sorry to see that our hotel did not meet your expectations. We would love to welcome you back if you need a simple, affordable stay. Best wishes in your future travels.
no good bad place to stay very bad not good never stay there anymore
Business response:
Thank you for sharing your impressions. It is so difficult to read that we've disappointed you so much. We hope your future lodging experiences are truly wonderful ones.
Business response:
I'm so sorry to hear that our hotel did not meet your expectations. Our intention is to WOW guests with super clean rooms and over-the-top friendly service, I'm sorry that was not your experience. Best wishes in all your future travels.
Overall, there is a lot of loitering around the building at all hours and it felt unsafe. There was a group of 8-10 guys hanging around back together the day I was moving stuff in for my long stay, and one peeked around the corner watching where I parked very suspiciously. Another guy was always walking around shirtless outside, day and night. I was on the first floor, so I could hear people outside my window talking and cars starting and just sitting there with engine rumbling for long periods of time. The blinds were insuf... read more
Business response:
We are so sorry for the negative experiences you had during your stay with us. We work hard to deliver a great guest experience and we’re sorry we let you down during this visit. We wish you the best in your future travels and thank you for your feedback.
Below Average for the Money This is an extended stay hotel, which I didn't realize. That was probably my fault, but I wouldn't have booked it if I had known, especially at the price that I paid per night. Cleanliness was pretty good and the service that I got on after hours check-in was prompt and courteous. But, what was that stench on the third floor hallway and stairwell? It's an older building that looks like it's been recreated several times. Based on my business travel experience, a location like this should cost $45 a... read more
Business response:
I'm so sorry our hotel did not meet your expectations. We do specialize in extended stays and have many happy guests who enjoy our accommodations, esp. the ability to choose only the amenities they want and need instead of paying for services they do not want or use. Thank you for taking the time to share your feedback with us. We love to hear that you appreciated our amazing, helpful staff. #WoodSpringStaffRocks
Business response:
We are sorry you did not thoroughly enjoy your stay with us and hope you'll give us an opportunity to impress you the next time your travels bring you to the area.
Low Income Housing Not a standard business hotel. Small TV. Few amenities. Not much within walking distance.
Business response:
Thank you for your review. We value your feedback and are sorry to hear that our rooms did not provide you with the amenities you expected. We know most hotels provide daily cleaning and other amenities so that is a natural expectation. WoodSpring Suites is a value focused hotel specializing in extended stays, which is why we offer bi-weekly housekeeping for guests staying more than seven nights. This allows us to provide the best value possible for our guests so that they customize their stay just the way they would like an... read more
dog barking all night long. no dish or cook ware in room need to ask for them other places I have sand have that stuff in the room and do not need to request, was first and last stay
Business response:
Thank you for your feedback. We are so sorry that you were not aware of our additional service package options. One package includes linen exchange, another provides more frequent housekeeping, another a cookware set, etc. By allowing guests to choose and only pay for the amenities they desire, we are able to keep our rates affordable. We are so sorry that was not what you expected and was an inconvenience during your stay. We hope you'll visit us again for a truly wonderful experience.
Frequently asked questions about Extended Stay America Select Suites - Louisville - South
How is Extended Stay America Select Suites - Louisville - South rated?
Extended Stay America Select Suites - Louisville - South has a 3.3 star rating with 1,354 reviews.
When is Extended Stay America Select Suites - Louisville - South open?
Extended Stay America Select Suites - Louisville - South is open now. It will close tomorrow at 12:00 a.m.