Extended Stay America Select Suites - Lubbock - South

DeShawna 

on Expedia

3 years ago

Absolutely disgusting place. Walked through the front doors and it smelled like stale cigarettes. The staff was initially rude but eventually warmed up to me. As for the rooms themselves: the first one they gave me was occupied and trashed. The second on smelled of human feces. I refused to stay there and asked for a refund. 

Yeona 

on Expedia

3 years ago

There was no soap in the bathroom. Bathtub was dirty, cockroaches in the kitchen. It was the worst hotel room in my life. 

Anonymous 

on Expedia

3 years ago

The room smelled like smoke, I asked specifically for a non smoking room. The TV nor Wifi worked called the front desk and the service rep informed me that it was a connection problem due to the internet. There was small pieces of crumbs on the side of the bed. 

Clinton 

on Expedia

3 years ago

Staff was irritated that we came in. Check in was long and laborious. Room was filthy. Floors were dirty, there was a terrible smell of body odor, bathroom was not clean, and the power cord to the television was missing. We left and found different accommodations. Attempting to get a refund but even if we can’t it was worth it to take the loss! Do not stay here! 

francisco 

on Expedia

3 years ago

I want a refund My room was filthy like it wasn’t even cleaned, and smelled of cigarettes 

Lesli 

on Expedia

3 years ago

We arrived after midnight. Check in time was until 5:00 AM. The front desk was closed upon arrival & had to be called. After 25 minutes, we were able to check in. The room only had two lights, which were just over the entrance. The floor needed to be swept. There were 3 guests & 2 towels. No bedside table or lamp. Unfortunately, I won’t be staying here again. 

Anonymous 

on Expedia

3 years ago

Restless nite Horrible not what I expected. Bathroom was was dirty Tub was fealty back of bathroom door was scribbled w white paint, bed covers were stained, mattresses moved from Frame every time one sat down or got up, mattress made noise when some one turned or got up les to a restless nite….and to top it off elevator recked of cigarettes 

CHRISTOPHER 

on Expedia

3 years ago

Uninviting All kinds of characters loitering around outside. Room was okay. Walls were dirty and elevator broken so we had to haul our luggage up three sets of stairs. Would not stay again.