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Extended Stay America Select Suites - Lubbock - South
- Hotels
- Lubbock, TX
About this business
Location details
1410 S Loop 289, Lubbock, TX, 79412, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
I'm sorry to see that you didn't enjoy your stay. We strive to provide a great experience for our guests. I hope you will give us another chance in the future.
Nasty The rooms are nasty.. it’s human hair and dog hair every were.. the refrigerator is so Rusty that u don’t want to put no food in there..the prices on the weekends are ridiculous for any of the extended stay.. I leave one because of the roaches was everywhere.. and go to the other one we’re it’s worst.. I will never stay at neither one every again..
Business response:
I'm sorry to see that there were roaches at your previous hotel, but that this hotel didn't provide the positive experience that we strive for after that encounter. We take cleanliness very seriously and will take this review into account during our next company meeting. Thank you for bringing this to our attention.
Room is nasty trash in trash cans and sheets on bed are dirty and stained. I will never booked this hotel again ever.
Business response:
I'm sorry to hear about the cleanliness issues you experienced when staying at our hotel. We strive to provide the best possible experience to our guests when they stay with us, so it's disheartening to hear that this was your experience. Thank you for bringing this to our attention, so that we can improve in the future.
The room had bad odor and filthy. Dust and filthy matters everywhere. I will never recommend anyone stay there.
Business response:
I'm sorry to see you didn't enjoy your stay. We will use this review to improve for the future.
Business response:
I'm sorry to see that the stay didn't go as planned. Thank you for bringing this to our attention, so that we can improve in the future.
Business response:
I'm sorry to see that the stay didn't go as planned. Thank you for bringing this to our attention, so that we can improve in the future.
Get what you pay for! Attendant has to be called if you check in past 10pm, we had about 10-15 minute wait. There was only one blanket and two pillows, no shampoo or conditioner. Get what you pay for.
The staff was very rude and the room was not very clean and did not have not have towels
Horrible night Hotel was dirty and had roaches. Bed was very uncomfortable felt like I was sleeping on the floor. It was such a horrible place with bugs I left at 2 in the morning because I couldn’t make it the whole night in that room.
Frequently asked questions about Extended Stay America Select Suites - Lubbock - South
How is Extended Stay America Select Suites - Lubbock - South rated?
Extended Stay America Select Suites - Lubbock - South has a 2.9 star rating with 828 reviews.
When is Extended Stay America Select Suites - Lubbock - South open?
Extended Stay America Select Suites - Lubbock - South is open now. It will close tomorrow at 12:00 a.m.