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Extended Stay America Select Suites - Milwaukee - Waukesha
- Hotels
- Waukesha, WI
About this business
Location details
2520 Plaza Ct., Waukesha, WI, 53186, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
People above us banging the floor til 2 am called office didn't get anything done
Business response:
Edward, we apologize that our staff didn’t action your complaint regarding the noise issue. Your feedback is discussed with our front desk team with an effort to improve our service moving forward. We would encourage you to choose us again as we are confident your next visit will be a great one. Sincerely, Hotel Management
They had bbq grill and picnic tables and there was an exit by my room
Business response:
Thank you for being our guest and for sharing your feedback. Although your rating does not reflect your review, we are pleased to know you enjoyed our great amenities. Thank you once again, and we hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management
The room smells like cigarette and animal like dogs
Business response:
Roberto, please accept our apologies for your unpleasant experience during your visit. As the cleanliness of our hotel is a key priority, we are very sorry your room fell short of your expectations. We have checklists in place to inspect every suite after it has been serviced. We will revisit our deep cleaning program so that we can provide a much better experience in the future. We hope you will consider a future stay as we would welcome the opportunity to regain your trust. Sincerely, Hotel Management
Had to ask for a coffee maker in room & then had to go get it! Had to get room key reloaded every day. No fun when you get back from your event at 11pm and can’t get in your room. No cold water in kitchenette. TV remote didn’t work. No daily maid service at All! Had to take dirty towels to front desk and exchange for clean ones. NOT happy with this place and won’t return!
Business response:
Thank you for the review of your stay. We are sorry for the issue you experienced with the key-card and regret the inconvenience caused due to our hotel policy. We have shared your feedback with the appropriate individuals and taken appropriate action. We are also sorry if our housekeeping policy was not shared with you at the time of your check-in. This service is done on a weekly basis to respect the privacy of our long-term guests so as to offer minimal intrusion. We hope to have another opportunity to welcome you back so... read more
The place was dumpy and the room had red ants. The front desk lady was nice. The room was kinda pricey
Business response:
Please accept our apologies for your unpleasant experience during your visit. As the cleanliness of our hotel is a key priority, we are very sorry your room fell short of your expectations. We have checklists in place to inspect every suite after it has been serviced. We will revisit our deep cleaning program so that we can provide a much better experience in the future. We hope you will consider a future stay as we would welcome the opportunity to regain your trust. Sincerely, Hotel Management
Property was not very clean. The garbage can in the lobby was full when we checked in and was still full the next morning at checkout. In addition, there was urine in the lobby when we checked out. Very disappointed with the facility.
Business response:
Thank you for being our guest. We apologize for not living up to our commitment to clean, fresh accommodations during your stay and for the inconvenience it caused. We are working with our housekeeping department to make sure all procedures are being followed, so this does not happen again. Please give us another chance to redeem ourselves. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Milwaukee - Waukesha
How is Extended Stay America Select Suites - Milwaukee - Waukesha rated?
Extended Stay America Select Suites - Milwaukee - Waukesha has a 3.6 star rating with 1,456 reviews.
When is Extended Stay America Select Suites - Milwaukee - Waukesha open?
Extended Stay America Select Suites - Milwaukee - Waukesha is open now. It will close tomorrow at 12:00 a.m.