Extended Stay America Select Suites - Milwaukee - Waukesha

Anonymous 

on Expedia

7 years ago

Did not respect privacy sign We left the hotel for the day around noon. Put the sign on our lock that says do not disturb. We come back to find somebody was in our room. They opened the door and left a letter on the counter but it could have been slid under the door just as easily. The next few nights we can home, we always felt as if somebody was in our room again. Never staying here again. 

Tim 

on Expedia

7 years ago

This is NOT a hotel!!! This is not a hotel. There is no maid service. The rooms are not vacuumed. Towels are not changed. Basic supplies for the mini kitchen are not provided. They claim to provide coffee pots, they do not. It is a very basic semi-clean place to sleep. 

Val 

on Expedia

8 years ago

Not what we paid for We had prebooked King rooms for our weekend stay. Upon arrival to the hotel we were informed that there were no king rooms available for us but they would put us in queen rooms or we could load back up and go down the street. We opted to stay since we were already unloading. We checked in and were informed one of our rooms was being cleaned and would be available in 15 minutes, which is not unreasonable. So we gathered in the other room for a short time and then went as soon as the room was done. Later t... read more

Linny 

on Expedia

8 years ago

Terrible Stay Do Not book at this hotel!!! This is the worst Extended Stay that I've ever stayed in. The pillows smelled. The sheets were beaded. I could feel the bed springs poking at my back as I laid down. The room smelled like people smoked in there even though it was a 'non-smoking' room. They didn't have enough parking and the lot was full. They advertised it as free continental breakfast but they served, in their word, "grab and go" breakfast of instant oatmeal and coffee. Very disappointed. 

Adam 

on Expedia

8 years ago

Booked it, Got Confirmation, Gave Away My Room Worst experience ever. I booked my room through Expedia and received my confirmation number. That night I went to the hotel and lugged 200lbs of camera/video gear and luggage into the lobby only to find out they gave away my room that had already been charged to my credit card. The front desk was rude and unwilling to assist in anyway. I will never stay or attempt to stay at this location again. 

Les 

on Expedia

8 years ago

Hotel Nightmare The staff is extremely rude . Staff Rolls their eyes because paying customers staying in the run down gritty hotel ask them a question and it seems to inconvenience them to answer it. The tub is caked with soap scum and rooms smell like an old casino in a "smokefree" room .My clothes reak of cigarettes. Never stay there!! 

Andy 

on Expedia

8 years ago

Nice hotel, good price, terrible hotel manager The hotel never received my reservation from Expedia, and was very rude to me and the Expedia agent while we were trying to work out the issue. The manager reluctantly and rudely provided me with the room I had already paid for after the documentation was provided. Despite that, the hotel was clean, spacious, and quiet. The hotel manager should not be in the customer service industry until she's worked on her personal and problem solving skills. 

chad 

on Expedia

8 years ago

Cheap for a reason Hotel was nice in that it was super cheap! However, the bed was uncomfortable, the blankets were super thin, no coffee throughout the day. It was very cheap, so I'm glad we saved some money.